P&C Product Management Manager - State Management

USAA•San Antonio, TX

1d•Hybrid

About The Position

USAA is seeking a dedicated P&C Product Management Manager for the Property and Casualty (P&C) Go-To-Market team, supporting the states of Idaho and Nevada. This role is crucial for achieving property and casualty (P&C) insurance profit and growth targets in assigned states or geographic regions. The manager will assist in developing strategic vision and tactical plans to profitably expand USAA's product line market share, focusing on state-specific competitive and financial KPIs to anticipate and react to trends. The role also identifies opportunities for regional impacts across P&C, driving best practices and innovation throughout the organization. USAA offers a flexible work environment requiring individuals to be in the office 4 days per week. This position can be based in San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available.

Requirements

Bachelor's degree in Business, Marketing, Supply Chain, or Statistics; OR 4 years of relevant education and/or experience.
4 years of relevant product or program management experience analyzing data and developing recommendation, or an advanced degree in Business, with 2 years of product or program management experience.
2 years of P&C experience.
Working experience in creating product briefings and presenting to executive leadership.
Demonstrated experience in effectively conducting product analysis & gain an in depth understanding of market dynamics including competitor underwriting initiatives and rate level analysis.
Competent knowledge of applicable product related regulations, and risk and compliance requirements.

Nice To Haves

P&C Business Acumen, (product management, pricing, underwriting, product intelligence etc.)
Proven complex data analytical experience and the ability to demonstrate an aptitude for pulling data as well as analyze trends to make recommendations to leadership
Proficient knowledge of Excel, Snowflake, SQL, Tableau, or similar applications.
Strong written and verbal communication skills
Consistent demonstration of leadership behaviors
US military experience gained through military service or gained as a military spouse / domestic partner

Responsibilities

Works with large data sets to develop analytical insights and analyzes state-specific P&L and marketing strategy and the impact of marketing investments.
Answers financial and customer-related questions from key stakeholders using multiple data sources including SAS, SQL, Tableau, R, etc.
Collaborates with internal stakeholders partners to develop insights to develop and execute on multi-year state strategy.
Engages with external regulators to bring strategic actions to market.
Analyzes data with internal stakeholders, such as pricing, UW, and claims, to identify growth opportunities, build a 360-degree view of the membership and present key learnings.
Builds reports using data tools to monitor business performance and communicate results.
Identifies emerging themes, internal and external trends to improve performance and minimize risk.
Assists with the evaluation of product performance metrics and competitor actions to help facilitate decision making at regional/ countrywide level.
Partners with Government & Industry Relations, Attorney, and Compliance Advisor to manage relationship with local regulatory agencies and industry organizations.
Serves as a resource to team members by providing guidance and training on processes and procedures in support of product line initiatives.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.