P & C Claim Rep 1 - MTA

Davies • Baltimore, MD

12d

About The Position

Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America , we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. Davies Claims North America is seeking a Claims Representative I to join our team supporting the Maryland Transit Administration (MTA). In this role, you will be responsible for managing, investigating, and resolving minor property damage and bodily injury claims arising from MTA operations. You will work under close supervision while developing foundational claims handling skills in a fast-paced, high-volume environment.

Requirements

• High school diploma or GED required
• Minimum 1 year of experience handling or supporting claims involving: Automobile property damage, Bodily injury, General liability claims
• Basic understanding of claims investigation and settlement processes
• Strong attention to detail and organizational skills
• Effective written and verbal communication skills
• Ability to manage a high-volume workload in a fast-paced environment
• Proficiency in Microsoft Office Suite

Responsibilities

• Manage a caseload of approximately 150–175 claims, including files with multiple claimants
• Investigate claims involving automobile property damage, bodily injury, and general liability
• Evaluate claim details to determine liability and exposure
• Assist in establishing and maintaining appropriate reserves (typically $10,000 or less)
• Maintain accurate and timely documentation, diary entries, and claim notes
• Communicate with claimants, insureds, witnesses, and internal stakeholders
• Support the resolution of claims through investigation and settlement activities
• Ensure compliance with client guidelines, company standards, and regulatory requirements
• Perform additional duties as assigned to support team and operational goals

Benefits

• Medical, dental, and vision plans to ensure your health and that of your family.
• A 401k plan with employer matching to help you build a secure financial future.
• Our time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment.
• Paid holidays.
• Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees