P&A Expert Ashbrook

Alfa Laval•Greenwood, IN

1d•Hybrid

About The Position

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world‑leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140‑year‑old start‑up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too. About the job As an integral member of our team, you will play a pivotal role in supporting customers and internal stakeholders as the Product & Application Expert for Alfa Laval Ashbrook technologies. You will serve as the subject matter expert for our Ashbrook product portfolio—delivering technical guidance, troubleshooting support, training, and value‑added service insights that strengthen customer satisfaction and drive service growth. You will have the opportunity to collaborate closely with Service Sales, Field Service, and customers, ensuring reliable solutions throughout the sales and service lifecycle. Currently, this is a Hybrid opportunity located in Houston, TX.

Requirements

Diploma or associate degree in engineering or a related field
Minimum 5+ years of professional experience with rotating equipment or related industrial equipment
Strong product knowledge or application experience with Ashbrook technologies, including belt presses and PSG product lines
Proven troubleshooting and problem‑solving skills, including electrical troubleshooting
Experience gathering, analyzing, and recommending solutions to process‑related issues
Strong communication skills and excellence in customer interaction
Ability to learn and use service digital tools and multiple IT systems
Behaviors: customer‑focused, proactive, structured, collaborative, and driven by continuous improvement

Responsibilities

Serve as the subject matter expert for Ashbrook products and applications, including belt presses and PSG systems
Support Service Sales and Field Service teams with technical expertise, solution development, and customer engagement
Conduct customer visits, meetings, and product presentations to deliver tailored value propositions
Act as a cluster trainer—designing and delivering training programs for employees, channels, and customers
Troubleshoot complex technical issues and act as a visible technical expert both virtually and onsite
Support commissioning activities, including pre‑ and post‑commissioning tasks, FAT/SAT testing, and acting as backup for the Commissioning team
Proactively identify opportunities to enhance service offerings, such as condition audits and training initiatives
Generate leads and opportunities in OneCRM and support documentation of the installed base
Learn and utilize multiple Alfa Laval digital tools and IT systems