Oxygen Delivery Technician

VieMed Healthcare•Toledo, OH

11d•Onsite

About The Position

This position is responsible for delivering medical equipment and supplies to patients/clients in their homes and hospitals. The role involves driving, patient interaction, equipment handling, and administrative tasks. The technician acts as a field representative for the company, ensuring proper use and maintenance of equipment by clients and solving a variety of problems. The position also involves assisting with equipment cleaning, minor repairs, inventory management, and maintaining a professional appearance. On-call duties and office maintenance tasks are also part of the responsibilities. The company is an equal opportunity employer.

Requirements

Excellent communication skills, both written and verbal to interact knowledgeably with customers/clients.
Problem Solving/Analysis
Time Management
Communication Proficiency
Technological Capability
Customer/Client Focus
Collaboration

Nice To Haves

High School Diploma preferred.
1-3 years of EMT and/or Medical Delivery Driver experience preferred.

Responsibilities

Reports directly to the Oxygen Delivery Manager.
Become familiar with all DOT and FDA regulations as they pertain to oxygen.
Delivers equipment and supplies from inventory as prescribed on patient/client delivery tickets.
Assures proper segregation of clean and dirty equipment in the delivery vehicle.
Loads the equipment, oxygen systems, and related supplies into vehicle.
Determines or obtains the best daily route, then drives delivery vehicles on that route, to deliver home medical equipment, oxygen, and supplies to home care patients/clients in a timely manner.
Completes route sheet accurately and returns in a timely manner.
Provides patient/client orientation, instructing on the proper use, maintenance, and safety of equipment.
Works with patients/clients to solve a variety of problems, thereby acting as a company field representative.
Returns and unloads returned rental equipment, assuring proper segregation of clean and dirty equipment.
Completes delivery and pick-up paperwork promptly and accurately, including route sheets, manifests, and patient/client documentation, returning paperwork to the appropriate facility personnel.
Assists in cleaning and disinfecting rental equipment.
Assists in minor repair work on home medical equipment within the scope of training.
Requests additional stock for inventory as needed.
Assists in inventory count as needed.
Maintains a professional appearance and appears in proper company uniform.
Assists in tracking down paperwork, signatures, charts, etc. as needed to complete orders.
Promotes teamwork among co-workers, including in assisting respiratory therapists and patient care coordinator as needed.
Takes "on-call" time on an agreed upon basis.
Performs all office maintenance tasks as required.
Demonstrates timeliness, courtesy, sincerity, and patience when dealing with patients/clients.
Markets the company in a positive and professional manner at all times.
Assumes other duties within scope of training as assigned by the Respiratory Operations Manager.
Other duties as assigned.