Owner Marketing Executive

Hilton Grand VacationsHonolulu, HI
Onsite

About The Position

Join the Opening Team at Ka Haku Hilton Grand Vacations is seeking driven, outgoing, and sales-focused professionals to join the pre-opening team at Ka Haku, a Hilton Club, our newest luxury resort in the heart of Waikīkī. As HGV's first Hilton Club in Hawaiʻi, Ka Haku is set to redefine the vacation ownership experience with sophisticated accommodations, elevated amenities, and unparalleled service. This is a rare chance to help launch of one of Waikīkī's most anticipated resort developments while building a rewarding career with an industry-leading vacation ownership company. As an Owner Marketing Executive, you'll play a key role in the guest experience—connecting with travelers, crafting excitement about Hilton Grand Vacations, and helping qualified guests learn the benefits of vacation ownership. If you show outgoing qualities, set clear goals, and are motivated by the opportunity to earn uncapped incentives, you'll fit right in!

Requirements

  • Ability to maintain a flexible schedule that includes evenings, holidays, and weekends.
  • At least one year of experience in sales, hospitality, concierge services, retail, or another guest‑facing sales role.
  • 2 years of proven customer service experience.
  • Proficiency in English (speak, read, and write).
  • Strong professional communication skills and etiquette in-person, over email, and on the telephone.
  • High School diploma or equivalent experience.
  • Intermediate computer proficiency with the ability to learn.

Nice To Haves

  • In-depth familiarity with Oahu along with the skill to outline activities, restaurants, and destinations across the island.
  • Previous experience working in a commission-based sales or marketing environment.
  • Preferred candidates to be located in Hawaii and have knowledge of Island activities.

Responsibilities

  • Engage resort owners, members, and guests in friendly, professional conversations
  • Build interest in the Hilton Grand Vacations ownership experience
  • Qualify prospective guests and schedule vacation ownership presentations
  • Generate tours through relationship-building and effective communication
  • Promote resort amenities, local attractions, dining, and vacation experiences
  • Achieve individual booking and production goals
  • Maintain accurate customer and appointment information
  • Provide outstanding guest service while representing the Hilton Grand Vacations brand
  • Help build memorable vacation experiences for guests visiting Waikīkī

Benefits

  • Medical, dental, and vision insurance starting your first day.
  • Vacation, sick time, and paid parental leave.
  • 401(k) with company match, life insurance, and an employee stock purchase program.
  • Tuition reimbursement for job-related degrees and certifications.
  • Team Member discounts, travel programs, and resort benefits.
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