Overnight Valet Attendant

VPNE • Boston, MA

3d • $21 - $21 • Onsite

About The Position

The Mandarin Oriental, Boston, one of the city’s premier luxury hotels is seeking an experienced, part-time Overnight Valet Attendant. We are looking for a customer service professional who will deliver an exceptional first and last impression for every guest. The Valet Attendant is responsible for safely and efficiently parking and retrieving guest vehicles. This role requires engaging with customers in a warm, positive, and professional manner to ensure a seamless, high-end experience.

Requirements

• Prior valet experience is strictly required.
• Must be fully proficient in operating manual transmission (stick shift) vehicles.
• Must possess a valid driver’s license and be 18 years of age or older.
• Ability to successfully pass a Registry of Motor Vehicles (RMV) background check.
• Proficient in reading, writing, and speaking English.
• Must maintain strict uniform standards, an upbeat attitude, and a polite demeanor that aligns with luxury hospitality standards.
• Adherence to VPNE’s attendance policy is strictly required.

Nice To Haves

• Entry-level professional experience

Responsibilities

• Greet arriving guests with courteous, five-star service, assist with vehicle doors, and help passengers enter or exit safely.
• Park and retrieve guest vehicles promptly, operating all cars safely and securely within designated parking areas.
• Maintain strict tracking and organization of all vehicle keys to guarantee smooth, error-free retrieval.
• Adhere to all safety protocols and traffic regulations to minimize the risk of accidents or vehicle damage.
• Actively address guest questions and concerns to ensure a consistently positive experience.
• Maintain organization and cleanliness throughout the parking garage, removing trash or debris as needed.
• Cooperate with team members to facilitate smooth shift handovers and complete assigned cleaning duties.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed