This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating and collaborating with all levels of associates regarding store operations, merchandising, and company direction. The role introduces and leads company change efforts, provides clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively. It also models and demonstrates exceptional customer service standards, manages customer service initiatives, ensures customer needs are resolved, and develops action plans for process improvement. The position drives financial performance and sales by reviewing Profit & Loss statements, managing budgets, forecasting, and controlling expenses. It monitors merchandise presentation, inventory flow, and operational processes, and develops action plans to mitigate shrink and achieve sales and profit goals. Additionally, it provides supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, and promoting a belonging mindset. The role ensures compliance with company policies and procedures and supports the company mission, values, and standards of ethics and integrity.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree