This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating and collaborating with all levels of associates regarding store operations, merchandising, and company direction. The role introduces and leads company change efforts, provides clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively. The position models and demonstrates exceptional customer service standards, manages and supports customer service initiatives, ensures customer needs are resolved, and provides process improvement leadership. This role drives the financial performance and sales of the designated store area by reviewing Profit Loss statements, managing and assisting in budgeting, forecasting, and controlling expenses. It monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops action plans to mitigate shrink and achieve sales and profit goals. The position provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, promoting a belonging mindset, and recruiting qualified associates. It coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, and demonstrating adaptability. The role ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity. The position embodies the values of Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree