This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating and collaborating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The role introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. It also models and demonstrates exceptional customer service standards, manages and supports customer service initiatives, ensures customer needs are resolved, and develops action plans for process improvement. The position drives financial performance and sales by reviewing Profit & Loss statements, managing budgets, forecasting, and controlling expenses. It monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing action plans to mitigate shrink and achieve sales and profit goals. The role provides supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, and promoting a belonging mindset. It also ensures compliance with company policies and procedures, supports company mission, values, and standards of ethics and integrity, and utilizes the Open Door Policy. The role emphasizes respecting the individual by building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected, and empowering all associates to thrive. It also involves attracting and retaining talent, empowering and developing talent, and recognizing others' contributions. Acting with integrity means maintaining the highest standards of integrity, ethics, and compliance, modeling Walmart values, and making a positive impact. Serving customers means delivering results while putting the customer first, adapting to how, where, and when customers shop, and applying business models to all plans. Making decisions based on data, insights, and analysis, balancing priorities, and considering all stakeholders are key. Striving for excellence involves displaying curiosity, a desire to learn, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes. It also includes driving continuous improvements, adopting new technologies and skills, and supporting others through change.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree