(USA) Overnight Stocking Coach

WalmartSummerville, SC
$65,000 - $80,000Onsite

About The Position

This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating and collaborating with all levels of associates regarding store operations, merchandising, and company direction. The role introduces and leads company change efforts, provides clear expectations and guidance, and communicates business objectives. This position models and demonstrates exceptional customer service, manages customer service initiatives, ensures customer needs are met, and provides process improvement leadership. It drives financial performance and sales by reviewing Profit Loss statements, managing budgets, forecasting, controlling expenses, monitoring merchandise presentation, and developing action plans to mitigate shrink and achieve sales and profit goals. The role provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, promoting a belonging mindset, and recruiting qualified associates. It also coordinates and oversees job-related activities by developing relationships with stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, and demonstrating adaptability. The position ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity. It emphasizes respecting the individual by building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected, and creating opportunities for all associates to thrive. It also involves working collaboratively, building strong relationships, and communicating with impact, energy, and positivity. The role attracts and retains talent, empowers and develops talent, and recognizes others' contributions. It acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting the company's goal of becoming a regenerative company. It acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. The position serves customers and members by delivering results with the customer first, considering how, where, and when customers shop, and applying the EDLP and EDLC business models. It makes decisions based on data, balances short and long-term priorities, and considers all stakeholders when making plans. It strives for excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes. It drives continuous improvement, adopts new technologies and skills, and supports others through change.

Requirements

  • 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
  • Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

  • Leads and develops teams effectively by teaching, training, and actively listening to associates.
  • Tours stores and provides feedback.
  • Communicates and collaborates with all levels of associates regarding store operations, merchandising, and company direction.
  • Introduces and leads company change efforts, provides clear expectations and guidance, and communicates business objectives.
  • Models and demonstrates exceptional customer service standards.
  • Manages and supports customer service initiatives.
  • Ensures customer needs, complaints, and issues are successfully resolved.
  • Provides process improvement leadership to ensure a high-quality customer experience.
  • Drives the financial performance and sales of the designated store area by reviewing Profit Loss statements.
  • Manages and assists in budgeting, forecasting, and controlling expenses.
  • Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.
  • Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, promoting a belonging mindset, and recruiting qualified associates.
  • Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders.
  • Supports plans and initiatives to meet customer and business needs.
  • Identifies and communicates goals and objectives, builds accountability, and measures progress.
  • Ensures compliance with company policies and procedures.
  • Supports company mission, values, and standards of ethics and integrity by implementing related action plans.
  • Utilizes and supports the Open Door Policy and provides direction and guidance on applying these in executing business processes and practices.
  • Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected.
  • Works collaboratively, builds strong and trusting relationships, and communicates with impact, energy, and positivity.
  • Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
  • Maintains and promotes the highest standards of integrity, ethics, and compliance.
  • Models the Walmart values to support and foster our culture.
  • Supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
  • Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
  • Delivers results while putting the customer first.
  • Makes decisions based on data, insights, and analysis.
  • Balances short and long-term priorities and considers all stakeholders when making plans.
  • Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
  • Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption expense reimbursement
  • Surrogacy expense reimbursement
  • Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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