This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The role also includes introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives to teams effectively. The position models and demonstrates exceptional customer service standards, manages customer service initiatives, ensures customer needs are met, and develops action plans for process improvement. Additionally, it drives financial performance and sales by reviewing P&L statements, managing budgets, forecasting, controlling expenses, monitoring merchandise presentation, inventory flow, and operational processes, and developing action plans to mitigate shrink and achieve sales and profit goals. The role provides supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, promoting a belonging mindset, and recruiting qualified associates. It also coordinates and oversees job-related activities by developing relationships with stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, measuring progress, and identifying improvement opportunities. The position ensures compliance with company policies and procedures, supports the company mission, values, and standards of ethics and integrity, and utilizes the Open Door Policy. The role emphasizes respecting the individual by building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected, and creating opportunities for all associates to thrive. It also involves working collaboratively, building strong relationships, and communicating with impact, energy, and positivity. The role attracts and retains talent, empowers and develops talent, and recognizes others' contributions. It also involves acting with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting Walmart's goal of becoming a regenerative company. The position serves customers and members by delivering results with a customer-first approach, considering how, where, and when customers shop, and applying EDLP and EDLC business models. It involves making decisions based on data, balancing priorities, and considering all stakeholders. Finally, it strives for excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvement, adopting new technologies, and supporting others through change.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
Number of Employees
1-10 employees