(USA) Overnight Stocking Coach, Non-Complex

Walmart • Springfield, MO

6d • $65,000 - $100,000 • Onsite

About The Position

This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating and collaborating with all levels of associates regarding store operations, merchandising, and company direction. The role introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. It also models and demonstrates exceptional customer service standards, manages and supports customer service initiatives, ensures customer needs are met, and develops action plans to correct deficiencies. The role drives financial performance and sales by reviewing profit and loss statements, managing budgets, forecasting, and controlling expenses. It ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops action plans to mitigate shrink and achieve sales and profit goals. The position provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, and promoting a belonging mindset. It also recruits and develops qualified associates to meet staffing needs and achieve company growth potential. The role coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, and measuring progress. It ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity. The role emphasizes respecting the individual by building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected, and creating opportunities for all associates to thrive. It also involves working collaboratively, building strong and trusting relationships, and communicating with impact, energy, and positivity. The role attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments. It also involves acting with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling Walmart values, and holding oneself and others accountable. It supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world. The role involves acting in a selfless manner and being consistently humble, self-aware, honest, fair, and transparent. It also focuses on serving customers and members by delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models. Decisions are made based on data insights and analysis, balancing short and long-term priorities, and considering customers, associates, shareholders, suppliers, business partners, and communities. The role strives for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes. It drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Requirements

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• Successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training (for facilities that sell firearms).
• Current state-issued Certificate of Eligibility (for facilities that sell only ammunition and have state-specific requirements).
• Attend and successfully complete all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings).

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Responsibilities

• Leads and develops teams effectively by teaching, training, and actively listening to associates.
• Tours stores and provides feedback.
• Communicates and collaborates with all levels of associates regarding store operations, merchandising, and company direction.
• Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions.
• Communicates business objectives to teams effectively.
• Models and demonstrates exceptional customer service standards.
• Manages and supports customer service initiatives.
• Ensures customer needs, complaints, and issues are successfully resolved.
• Develops and implements action plans to correct deficiencies.
• Provides process improvement leadership to ensure a high-quality customer experience.
• Drives financial performance and sales of the designated store area by reviewing and evaluating Profit Loss statements.
• Manages and assists in budgeting, forecasting, and controlling expenses in the designated business area.
• Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.
• Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring associates.
• Assigns duties, sets clear expectations, provides associate recognition, and communicates expectations consistently and effectively.
• Promotes a belonging mindset in the workplace.
• Recruits and develops qualified associates to meet staffing needs and achieve company growth potential.
• Coordinates, completes, and oversees job-related activities and assignments.
• Develops and maintains relationships with key stakeholders.
• Supports plans and initiatives to meet customer and business needs.
• Identifies and communicates goals and objectives.
• Builds accountability for and measures progress in achieving results.
• Identifies and addresses improvement opportunities.
• Demonstrates adaptability and promotes continuous learning.
• Ensures compliance with company policies and procedures.
• Supports company mission, values, and standards of ethics and integrity by implementing related action plans.
• Utilizes and supports the Open Door Policy.
• Provides direction and guidance on applying policies and procedures in executing business processes and practices.
• Builds high-performing teams.
• Embraces differences in people, cultures, ideas, and experiences.
• Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Creates opportunities for all associates to thrive and perform.
• Works collaboratively.
• Builds strong and trusting relationships.
• Communicates with impact, energy, and positivity to motivate and influence.
• Attracts and retains the best talent.
• Empowers and develops talent.
• Recognizes others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Models the Walmart values to support and foster our culture.
• Holds oneself and others accountable.
• Supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first.
• Considers and adapts to how, where, and when customers shop.
• Applies the EDLP and EDLC business models to all plans.
• Makes decisions based on data insights and analysis.
• Balances short and long-term priorities.
• Considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
• Displays curiosity and a desire to learn.
• Takes calculated risks.
• Demonstrates courage and resilience.
• Encourages learning from mistakes.
• Drives continuous improvements.
• Adopts and encourages the use of new technologies and skills.
• Supports others through change.

Benefits

• Competitive pay
• Performance-based bonus awards
• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption expense reimbursement
• Surrogacy expense reimbursement
• Live Better U education benefit program (tuition, books, and fees paid by Walmart for full-time and part-time associates)
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Paid sick leave that meets or exceeds the requirements of paid sick leave laws, where applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree