(USA) Overnight Stocking Coach, Non-Complex
About The Position
This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating and collaborating with all levels of associates regarding store operations, merchandising, and company direction. The role introduces and leads company change efforts, provides clear expectations and guidance, and communicates business objectives. It also models and demonstrates exceptional customer service, manages customer needs and complaints, and develops action plans for improvement. The position drives financial performance by reviewing P&L statements, managing budgets, forecasting, and controlling expenses. It ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, while developing action plans to mitigate shrink and achieve sales and profit goals. The role provides supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset. It ensures compliance with company policies and procedures, supports company mission, values, and standards of ethics and integrity, and utilizes the Open Door Policy. The role emphasizes respecting the individual by building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected, and creating opportunities for all associates to thrive. It also involves working collaboratively, building strong relationships, and communicating with impact, energy, and positivity. The role attracts and retains talent, empowers and develops talent, and recognizes others' contributions. It acts with integrity by maintaining high standards, modeling Walmart values, and holding oneself and others accountable. It supports Walmart's goal of becoming a regenerative company by making a positive impact. It acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. The role serves customers and members by delivering results with the customer first, considering how, where, and when customers shop, and applying EDLP and EDLC business models. It makes decisions based on data, insights, and analysis, balances priorities, and considers all stakeholders when making plans. It strives for excellence by displaying curiosity, a desire to learn, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes. It drives continuous improvements, adopts new technologies and skills, and supports others through change.
Requirements
- 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year supervisory experience.
- Successful completion of all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings).
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.
Responsibilities
- Leads and develops teams effectively by teaching, training, and actively listening to associates.
- Tours stores and provides feedback to associates.
- Communicates and collaborates with all levels of associates regarding store operations, merchandising, and company direction.
- Introduces and leads company change efforts, providing clear expectations and guidance.
- Communicates business objectives to teams effectively.
- Models and demonstrates exceptional customer service standards.
- Manages and supports customer service initiatives.
- Ensures customer needs, complaints, and issues are successfully resolved.
- Develops and implements action plans to correct deficiencies and provide process improvement leadership.
- Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements.
- Manages and assists in budgeting, forecasting, and controlling expenses.
- Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
- Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.
- Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring.
- Assigns duties, sets clear expectations, provides associate recognition, and communicates expectations consistently and effectively.
- Ensures promoting a belonging mindset in the workplace.
- Recruits and develops qualified associates to meet staffing needs and achieve company growth potential.
- Coordinates, completes, and oversees job-related activities and assignments.
- Develops and maintains relationships with key stakeholders.
- Supports plans and initiatives to meet customer and business needs.
- Identifies and communicates goals and objectives, building accountability for and measuring progress.
- Identifies and addresses improvement opportunities.
- Demonstrates adaptability and promotes continuous learning.
- Ensures compliance with company policies and procedures.
- Supports company mission, values, and standards of ethics and integrity.
- Utilizes and supports the Open Door Policy.
- Provides direction and guidance on applying policies and procedures in executing business processes and practices.
- Builds high-performing teams and embraces differences.
- Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
- Creates opportunities for all associates to thrive and perform.
- Works collaboratively and builds strong and trusting relationships.
- Communicates with impact, energy, and positivity to motivate and influence.
- Attracts and retains the best talent.
- Empowers and develops talent.
- Recognizes others' contributions and accomplishments.
- Maintains and promotes the highest standards of integrity, ethics, and compliance.
- Models the Walmart values to support and foster our culture.
- Holds oneself and others accountable.
- Supports Walmarts goal of becoming a regenerative company by making a positive impact.
- Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
- Delivers results while putting the customer first.
- Considers and adapts to how, where, and when customers shop.
- Applies the EDLP and EDLC business models to all plans.
- Makes decisions based on data, insights, and analysis.
- Balances short and long-term priorities.
- Considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
- Displays curiosity and a desire to learn.
- Takes calculated risks.
- Demonstrates courage and resilience.
- Encourages learning from mistakes.
- Drives continuous improvements.
- Adopts and encourages the use of new technologies and skills.
- Supports others through change.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
- Tuition, books, and fees are completely paid for by Walmart for Live Better U programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
