(USA) Overnight Stocking Coach, Non-Complex

WalmartNew Lenox, IL
Onsite

About The Position

This position is responsible for leading and developing teams, driving financial performance and sales, and ensuring compliance with company policies. The role involves supervising and mentoring associates, managing store operations, and upholding customer service standards. The Overnight Stocking Coach will focus on team leadership, operational efficiency, and achieving sales and profit goals within their designated store area.

Requirements

  • 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year of supervisory experience.
  • Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

  • Leads and develops teams effectively by teaching, training, and actively listening to associates.
  • Tours stores, provides feedback, and communicates and collaborates with all levels of associates regarding store operations, merchandising, and company direction.
  • Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.
  • Models and demonstrates exceptional customer service standards to store associates.
  • Manages and supports customer service initiatives, ensuring customer needs, complaints, and issues are successfully resolved.
  • Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss statements.
  • Manages and assists in budgeting, forecasting, and controlling expenses in the designated business area.
  • Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved for the business area.
  • Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring associates, assigning duties, setting clear expectations, and providing associate recognition.
  • Promotes a belonging mindset in the workplace and recruits and develops qualified associates to meet staffing needs and achieve company growth potential.
  • Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders.
  • Supports plans and initiatives to meet customer and business needs, identifies and communicates goals and objectives, and builds accountability for and measures progress in achieving results.
  • Identifies and addresses improvement opportunities and demonstrates adaptability and promotes continuous learning.
  • Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
  • Supports and fosters a culture of belonging, creating opportunities for all associates to thrive and perform.
  • Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
  • Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
  • Delivers results while putting the customer first, considering and adapting to how, where, and when customers shop.
  • Makes decisions based on data insights and analysis, balances short and long-term priorities, and considers customers, associates, shareholders, suppliers, business partners, and communities when making plans.
  • Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
  • Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
  • Tuition, books, and fees are completely paid for by Walmart for Live Better U programs
  • Performance-based bonus awards
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