This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating and collaborating with all levels of associates regarding store operations, merchandising, and company direction. The role also introduces and leads company change efforts, provides clear expectations and guidance, and communicates business objectives. Additionally, it models and demonstrates exceptional customer service, manages customer needs and complaints, and develops action plans for improvement. The position drives financial performance by reviewing P&L statements, managing budgets, forecasting, and controlling expenses. It ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, while developing action plans to mitigate shrink and achieve sales and profit goals. The role provides supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset. It also ensures compliance with company policies and supports the company mission, values, and standards of ethics and integrity. The core values emphasized are Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree