Overnight Shift Team Member

Loop Neighborhood • Sunnyvale, CA

9d • Onsite

About The Position

West Coast Convenience, the parent company of Loop Neighborhood Market, Poppy Market, and other gas brands, is seeking customer-focused individuals to join their growing network of convenience stores, fuel stations, and car washes across California. Founded in 1978, the company is committed to delivering high-quality products and an exceptional store experience, guided by their Core Values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer-Centered, and Safety. They offer both full-time and part-time careers for all three shifts, providing flexibility for employees' lifestyles. The company aims to offer employees opportunities to develop their skills and grow within the organization. Team Members are responsible for ensuring the smooth operation of the station during their shift, contributing to profitability, and meeting customer needs. They are empowered to offer best-in-class service and are expected to embody the company's Core Values.

Requirements

• Must be able to work a flexible schedule as needed
• Communicate verbally and in writing with various management on store operations in a quick timeline, especially if there are any changes or items that may adversely affect the store’s operations
• Ability to read, understand, and write in the English language
• Perform basic math including proper calculation of change, etc.
• Have the ability to validate identification prior to selling tobacco and/or alcohol (as required under applicable laws and regulations)
• Can lift up to 50 pounds
• Ability to climb ladders as needed
• Ability to remain calm and respond to emergencies according to policies and procedures defined by company guidelines
• Tolerate exposure to gasoline fumes and cleaning products
• Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the station)
• Must be 18+ years old to work 1st and 2nd shift
• Minimum of 21 years old to work 3rd shift

Responsibilities

• Managing the cash register throughout the shift, ensuring the money stays balanced and customers are assisted in a fast and accurate manner
• Stocking products on shelves and making sure the store looks clean and professional at all times
• Ensuring prompt, efficient and courteous customer service to store customers, vendors, and staff at all times
• Maintaining a clean, customer friendly environment in the store and surrounding property
• Troubleshooting and resolving car wash related issues as needed
• Preparing shift reports at the end of the shifts as per company guidelines
• Crossing and upselling store products and sales to assist in increasing store sales
• Escalating all high-priority issues to their immediate manager
• Additional duties as assigned

Benefits

• 0.10 cents off a gallon of fuel for employees with 6 months to 3 years of service
• 0.30 cents off a gallon of fuel for employees with 3 years to 5 years of service
• 0.40 cents off a gallon of fuel for employees with 5+ years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed