Overnight Security Supervisor

Catholic Charities Archdiocese of Denver • Denver, CO

3d • Onsite

About The Position

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries. Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission-driven individuals are recognized and rewarded. Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths and providing an inclusive, welcoming environment for staff, volunteers, and program participants.

A Security Supervisor at Catholic Charities promotes and adheres to Catholic Charities’ vision, mission, values, and Code of Ethics. They model Catholic Charities’ commitment to treating all persons with respect and dignity. They use creativity and innovation in service delivery and security management, and maintain confidentiality of client and agency information. This role requires regular and predictable attendance. The supervisor oversees the daily operations of the safety and security team at their assigned location and keeps the Security Manager and Director informed of staff morale, staff resources, and needs, and items impacting safety and security operations. The supervisor is on call for consultation and intervention after hours and during weekends, on a rotating schedule with other leaders. They carry out supervisory responsibilities in accordance with the Agency’s values and policies, and applicable laws. Duties may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems. The supervisor provides leadership, training, and development to team members and works closely with the leadership team to plan and execute safety improvement initiatives. They serve as the primary point of contact for all security-related matters at the assigned location, ensuring effective communication and resolution of issues. They coordinate with all shelter sites, in partnership with the Manager, to ensure security measures meet their specific needs. They address and resolve requests and complaints regarding safety and security in a timely and satisfactory manner, and ensure the security team is adequately trained and prepared to respond to emergencies. The supervisor also completes necessary administrative duties (e.g., paperwork) accurately and on time, including the approval of employee timecards, PAL/EIB requests, training requests, HESK tickets, etc.

Requirements

• Demonstrated experience in supervision and security.
• Experience/knowledge in the safety & security field.
• Ability to work effectively within the framework of Catholic teachings.
• Strong organizational, communication, and interpersonal skills.
• Ability to effectively lead and motivate staff through the application of Agency values
• Intermediate knowledge of computers to input information, maintain client and program data, create and generate reports, and create communications.
• Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.
• Associate's degree (AS/AA) from an accredited college or university in a related field, or 2-4 years of equivalent work experience. A combination of Education and Experience may be considered.
• Security Guard license from the City/County of Denver or the ability to obtain within 30 days of hire.

Responsibilities

• Oversee the daily operations of the safety and security team at their assigned location.
• Keep the Security Manager and Director informed of staff morale, staff resources, and needs, and items impacting safety and security operations.
• On call for consultation and intervention after hours and during weekends. Will be on a rotating on-call schedule with other leaders.
• Carries out supervisory responsibilities in accordance with the Agency’s values and policies, and applicable laws. Duties may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
• Provide leadership, training, and development to team members.
• Work closely with the leadership team to plan and execute safety improvement initiatives.
• Serve as the primary point of contact for all security-related matters at the assigned location, ensuring effective communication and resolution of issues.
• Coordinate with all shelter sites, in partnership with the Manager, to ensure security measures meet their specific needs.
• Address and resolve requests and complaints regarding safety and security in a timely and satisfactory manner.
• Ensure the security team is adequately trained and prepared to respond to emergencies.
• Complete necessary administrative duties (e.g., paperwork) accurately and on time, including the approval of employee timecards, PAL/EIB requests, training requests, HESK tickets, etc.

Benefits

• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure), promoting work-life balance.
• 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is included)
• Sabbatical Leave Program: Employees who have completed seven years of continuous full-time service are eligible for a paid sabbatical leave to support rest, renewal, and professional or personal growth. Eligible staff may take 4 weeks of sabbatical leave.
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• Choice of 3 PPO Medical Plans (Agency pays 90% of employee's and 75% of dependent’s premiums), Dental, & Vision starting the 1st day of the month following start date.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree