Overnight Security Officer

Trump International Beach Resort • North Miami Beach, FL

6d • Onsite

About The Position

Responsible for the safeguarding of hotel property, assets, guests, visitors and employees.

Requirements

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Knowledge of hotel policy and fire-safety procedures.
• Ability to operate hand held two-way radio and knowledge of ten codes.
• Possess an understanding of the importance of a Security Officer’s Role.
• Must be able to work flexible hours.
• This includes weekends and holidays.
• All shifts require a “Face to Face” relief. This means an officer MUST always wait for his/her relief to arrive before they can sign out and leave the property.
• Must be able to exhibit a take charge demeanor when necessary and take control of an emergency situation or incident when it arises.
• Minimum of one year security officer background working in a Hotel or Condominium.
• Must be Guest Service Oriented with the ability to communicate in a professional manner at all times.
• Ability to listen effectively, speak, read and write English clearly to ascertain and document important information.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
• Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
• Ability to follow written and or verbal instructions.
• Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 200 lbs.
• Sufficient manual dexterity in hands.
• Ability to climb stairs and ladders at a rapid pace.
• Ability to perform duties within extreme temperature ranges.

Responsibilities

• Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
• Answer house calls, assist guests and employees with respect to safety, security and hotel operations.
• Initiate and follow-up all investigations of crimes committed against property and persons.
• Assist sick and injured guests and employees, ensuring documentation and disposition of reports.
• Document and secure all lost & found items received.
• Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.
• Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log, codebook, and employee and guest binder interaction.
• Monitor employee key distribution/storage including all master keys/hard keys and conduct an inventory during each shift.
• Assist supervisor in checking alarm systems, safety and fire equipment systems and closely monitoring security of building doors, service areas and delivery areas.
• Assist with other duties as directed by Supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed