Overnight Security Officer

Proper Hospitality Careers•Miami Beach, FL

16d•Onsite

About The Position

The Shelborne by Proper is an iconic Miami Beach landmark reimagined through the lens of Proper Hospitality. Set along the ocean in the heart of South Beach, our historic Art Deco property brings together thoughtful design, elevated hospitality, dynamic food and beverage, wellness, nightlife, and a distinctly Miami sense of energy. More than a hotel, The Shelborne is envisioned as a destination for both travelers and locals — honoring the character and history of the property while creating a modern luxury experience that feels deeply connected to the culture, rhythm, and spirit of Miami Beach.

Requirements

High school diploma or equivalent required.
Previous experience in security, law enforcement, military, or hospitality preferred.
Security training certification, guard card, or related credentials preferred.
Familiarity with emergency response procedures and local safety regulations is an asset.
Strong observation and situational awareness skills with the ability to identify safety risks quickly.
Excellent communication and interpersonal skills; able to maintain professionalism in high-pressure situations.
Ability to remain calm, composed, and decisive during emergencies.
Basic knowledge of security systems, CCTV monitoring, alarms, and radio communication.
Strong customer service orientation and ability to interact positively with guests and staff.
Ability to maintain confidentiality and handle sensitive information appropriately.

Responsibilities

Maintain a visible and proactive security presence throughout the hotel to deter potential security breaches and ensure a safe environment for guests and colleagues.
Conduct regular interior and exterior patrols—including hallways, public areas and, back-of-house, to identify and prevent potential safety or security issues.
Monitor security cameras, alarms, and other surveillance equipment to detect suspicious activity or unsafe conditions.
Control access to the hotel by verifying authorization and identifying individuals when necessary.
Inspect and maintain security equipment such as radios, surveillance systems, flashlights, first-aid supplies, and fire extinguishers; promptly report malfunctions.
Respond promptly and effectively to all security incidents, including fire alarms, medical emergencies, disturbances, and other urgent situations.
Follow established emergency procedures, ensuring the safety of guests and employees during critical events.
Provide security escorts for guests and colleagues upon request or when deemed necessary for their safety.
Assist in crowd control during special events, high-traffic periods, or emergency evacuations.
Deliver excellent customer service by offering information, assistance, and reassurance in a friendly and professional manner.
Serve as a resource for safety concerns reported by guests or team members, escalating issues when necessary.
Collaborate with departments such as Front Desk, Housekeeping, Engineering, and Food & Beverage to support overall hotel operations and address safety-related matters.
Maintain accurate and detailed records of all daily activities, including patrol logs, security checks, and equipment inspections.
Document and investigate security incidents, disturbances, accidents, and guest complaints, ensuring reports are thorough and completed in a timely manner.
Assist with the management of the lost and found program, properly logging items and ensuring timely return to their rightful owners.
Participate in ongoing safety and security training programs, including emergency response, guest service, fire safety, CPR/first aid, and hotel security protocols.
Maintain awareness of potential security risks such as theft, trespassing, and fire hazards, and follow preventive measures accordingly.