Overnight Security Officer - Hotel Polaris

CoralTree Hospitality • Colorado Springs, CO

6d • Onsite

About The Position

Hotel Polaris is seeking an exceptional Overnight Security Officer to join their team and play a vital role in shaping the success of Hotel Polaris, an instant icon on the hospitality landscape of Colorado Springs. This role is crucial in influencing the unique and distinctive experiences delivered to guests and team members. The ideal candidate will be passionate about creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with communities.

Requirements

• Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities.
• Must possess required valid professional credentials (if required by state or local regulations).
• Must be at least 18 years old.
• Valid certification in CPR/AED and first aid, or the ability to obtain certification.
• Valid Driver’s License and satisfactory driving background/criminal history record.
• Effective communication skills in English.
• Ability to work a flexible schedule that may include evenings, weekends and holidays.

Nice To Haves

• Experience at a comparable AAA Four Diamond/Four Star hotel and/or resort is highly desired.

Responsibilities

• Serve as the primary overnight security presence on property, maintaining safety, security, and operational awareness throughout the shift.
• Patrol the property regularly, including guest floors, public spaces, exterior areas, and back of house locations.
• Monitor property activity, identify potential safety concerns, and take appropriate action when issues arise.
• Respond to alarms, medical calls, disturbances, and other incidents as the overnight first-responder.
• Provide assistance to guests and team members while maintaining a professional, hospitality focused approach.
• Maintain radio communication and coordinate with overnight hotel staff when assistance or support is needed.
• Work independently and exercise sound judgment when responding to incidents or operational concerns.
• Document patrols, incidents, and shift activity in the Daily Activity Report and complete incident reports when required.
• Communicate important overnight developments to the incoming shift and security leadership.
• Maintain accountability of security equipment and ensure the security office remains organized and operational.
• Remain engaged and visible across the property; this position requires active patrol and continuous awareness of hotel operations.
• Perform additional duties as assigned to support the safety and operation of the hotel.

Benefits

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• Colorado Family and Medical Leave Insurance Program (FAMLI).
• An employee assistance program.
• Paid time off/sick time.
• Participation in a 401(k) plan with a company match.
• Complimentary team member meals.
• Complimentary room nights at CoralTree Hospitality managed properties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED