Overnight Security Officer

Hotel Californian•Santa Barbara, CA

10d•Onsite

About The Position

The Security Agent is responsible for the safeguarding of hotel property, assets, guests, associates, and visitors. Hotel Californian is Santa Barbara's iconic and friendly luxury destination, where coastal elegance meets modern California style. Located at the crossroads of beautiful State Street and the vibrant Funk Zone, our Forbes-rated hotel offers exceptional accommodations, delectable dining venues & wine tasting room, luxury spa, distinctive indoor and patio event spaces, and breathtaking views of the Santa Barbara coastline, harbor and the Channel Islands. Our culture is creative, collaborative, and indulgent. We value team members who are passionate about hospitality, embrace new challenges, and strive to make memorable guest experiences guided by our core values: Have Integrity, Be Entrepreneurial, Be a Team Player, Be Engaged, and Always Be Advancing, Never Retreating.

Requirements

High school diploma or general education degree (GED), or equivalent combination of education and experience.
Two years of experience in related security position.
Must have excellent customer service/communication skills to work with guests.
Requires ability to use property's computer and systems to record, store and analyze information.
Must be able to speak, read, write and understand English.
Able to work independently with minimal guidance and as part of a team.
Valid drivers' license in good standing with clean driving record.
Flexible work schedule including holidays and weekends
Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employee or others.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Nice To Haves

Specialized police or security training preferred.
Hospitality and/or luxury setting experience preferred.

Responsibilities

Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
Be able to work overnight shift with little to no supervision
Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
Responsible for key inventory and distribution
Promote safe work practices
Initiates preliminary investigations into incidents, as needed
Writes reports and ensures accuracy of necessary documentation, as needed
Assisting sick and injured associates and guests.
Respond to guest inquiries and requests (Includes Guest Reception, Housekeeping, in room dining and Engineering needs)
Resolve guest issues in a timely, friendly and efficient manner
Working special events and private parties
Practice safe driving while operating in a company or guest vehicle