Overnight Security Guard

Rancho Valencia Resort & Spa•Rancho Santa Fe, CA

12d•Onsite

About The Position

Overnight Security guard is responsible for providing a safe and secure environment in which guests can relax and/or conduct business. This position establishes, promotes and maintains the Hotel’s security and property protection. The security guard is available from 5pm to 6:30am five days a week. The security guard actively participates in the day-to-day security operations of the property to ensure the safety and security of all guests, employees and property.

Requirements

Customer service experience
Strong communication skills
Guard card, CPR/First Aid, TIPS training, Valid US driver's license with clean record
Ability to use Microsoft Suite and keyboard.
Basic computer skills
English Language Skills

Nice To Haves

High school degree or higher education
Previous Security experience in a luxury resort environment
Law enforcement experience
A history of thriving in stressful situations
A team-first attitude
Exercise good judgment and maintain a professional demeanor

Responsibilities

Executes all tasks assigned by MOD.
Attends all scheduled training sessions including safety meetings.
Display warmth, care and genuine enthusiasm when dealing with guests, employees, lives the Resort culture
Adheres to the Resort’s code of conduct and grooming & hygiene standards.
Actively participates line ups and meetings.
Frequent patrolling of public areas, car parking and heart of house areas to prevent intrusion by unauthorized people or undesirables.
Understand the operation of all emergency life safety equipment and respond to all emergency situations including accidents that may arise at the resort.
Monitor security cameras and conduct daily physical hazard inspections.
Defuse guest disturbances and escort individuals from the property if necessary.
Conduct investigations, gather evidence, and facilitate interviews with relevant parties.
Complete required shift reports and maintain confidentiality of all loss prevention documents.
Participate in and support hotel efforts towards community, sustainability and environmental initiatives.
Perform other duties as directed, developed or assigned.