Overnight Security Field Supervisor

Secureone Security Services•Crestwood, IL

18h•Onsite

About The Position

Secureone Security Services is seeking to hire an Overnight Security Field Supervisor (FS). The Field Supervisor is responsible for branch operations during non-business hours, inspection of officers in the field, training, and operational support of the branch.

Requirements

High school diploma or equivalent required.
Be at least 21 years of age.
Valid Drivers License
Must possess a valid security license as required in the state for which you are applying.
Minimum 2-3 years of progressive security experience.
Have the ability to be trained and certified in an Armed capacity.
As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty.
Must display exceptional customer service and communication skills.
Intermediate computer skills to utilize innovative, wireless technology at client specific sites.

Nice To Haves

Bi-lingual a plus (Spanish)
College degree (Associates and above)
3+ years of security experience
2-3+ years of supervisory/managerial experience.

Responsibilities

Provide leadership skills to provide direction to the Field Officers and assist with areas of responsibility as needed.
Provide back-up response to Patrol as needed.
Provide Field Support for all patrols of the sites and inspections of assigned personnel.
Effectively manage, motivate, coach, and formally evaluate the performance of all assigned staff and officers.
Assist with the development of the Field Support Competency Tasks and training plans to include tracking the effectiveness of all Field Support.
Assist with the development and implementation of measurement and evaluation tools for efficiency, accuracy, timeliness, and costs/benefits of each area of responsibility.
Make recommendations for the creation, modification, and updating of policies, procedures, standards, and guidelines as they relate to the Field Support and Patrol group.
Assist with the development and implementation of controls for accurate and timely patrol and alarm response activities.
Implement and monitor internal controls to confirm Field Support and Patrol Officers' compliance with Alarm Response requirements and all other job duties.
Respond to incidents in the field proactively and in response to requests for assistance from any Secureone Security Manager, Supervisor, Assigned Agent/Officer and Client.
Coordinate the proper response and internal notifications as appropriate.
Continually review all aspects of the Field Support for potential improvement and profitability.
Ability to effectively communicate within all levels of the organization and client operations.
Emotionally intelligent with excellent people skills and ability to develop and manage successful business relationships with clients and prospective clients.
Strong personal presence, credibility, and high integrity.
Present ideas in a clear and compelling manner.
Ability to perform other duties as assigned.