Overnight Residential Crisis Stabilization Support Staff

Community Empowerment Resources (CER)•Kaneohe, HI
•$20 - $22•Onsite

About The Position

Provide overnight support and supervision to individuals diagnosed with serious and persistent mental illness in a crisis stabilization setting at the Ekolu facility in Kaneohe. The role supports client safety, stability, comfort, and recovery through wellness checks, therapeutic one-on-one interactions, crisis prevention and de-escalation, and appropriate responses to behavioral health crises and emergencies. Staff work onsite with clients and the treatment team to maintain a safe, supportive, recovery-oriented environment. Duties also include keeping the facility clean and organized, documenting client interactions and significant events, and communicating relevant information to incoming staff and treatment team members. The facility operates 24/7/365, and no on-call work is required. The overnight shift is 11 p.m.–7 a.m. Full-time schedules consist of four or five 8-hour shifts per week (32–40 hours); part-time schedules consist of two 8-hour shifts per week (16 hours). Employees have a set schedule and work the same nights each week. The facility is an indoor/outdoor therapeutic environment with ramps, stairs, and gravel or uneven ground.

Requirements

  • High school diploma, GED, or equivalent.
  • Strong communication and time-management skills.
  • Ability to respond calmly under pressure and during crisis situations.

Nice To Haves

  • Bachelor’s degree in Psychology, Social Work, Health, Nursing, Counseling, or a similar degree with coursework in psychology.
  • Six to twelve months of supervised work or volunteer experience, or a combination of both, with at least one of the following populations: individuals with severe or persistent mental illness (SMI/SPMI), people with developmental disabilities, elderly people, children, or other special-needs populations. A combination of work or volunteer experience and education can meet requirements.
  • Access to a vehicle, a valid driver’s license, a clean driving abstract, and a valid safety check. Non-driving positions are also available.

Responsibilities

  • Provide overnight support and supervision to individuals diagnosed with serious and persistent mental illness.
  • Conduct routine wellness checks and provide therapeutic one-on-one interactions.
  • Support client safety, stability, comfort, and recovery.
  • Prevent and de-escalate crises, and respond appropriately to behavioral health crises and emergencies.
  • Maintain facility cleanliness and organization.
  • Document client interactions and significant events.
  • Communicate relevant information to incoming staff and treatment team members.

Benefits

  • Eligible employees receive 100% employer-paid medical premiums for a PPO plan covering medical, dental, vision, and prescription drugs.
  • 401(k), with an opportunity for an annual agency contribution.
  • Paid time off accrues beginning at hire and may be used after 90 days of employment.
  • Monthly cell phone stipend.
  • Fuel/gas stipend reimbursement.
  • Overtime is available at time-and-a-half pay, with the ability to pick up additional shifts.
  • Regular team meetings, clinical supervision, ongoing behavioral health training, and training in evidence-based practices and community resources.
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