Overnight Resident Supervisor/Housekeeper

Catholic Charities of Spokane Inc•Spokane, WA

8d•$19 - $20•Onsite

About The Position

This position is responsible for ensuring resident safety and maintaining overall cleanliness of St. Margaret’s Shelter. The role involves both overnight supervision of residents and comprehensive housekeeping duties to ensure a safe and sanitary living environment.

Requirements

High School Diploma or GED
At least one (1) year prior experience in all aspects housekeeping
Successfully pass background check applicable to position.
Regularly stand, climb, walk, hear/listen, talk
Frequently lift up to 50 pounds, pull/push, carry, grasp, reach, stoop, kneel
Occasionally sit, crawl
Clearly see 20+ feet, with or without corrective lenses, ability to focus
Adaptability: ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
Analytical Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
Attendance: ability to consistently arrive and be able to work as scheduled.
Dependability: ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population’s culture and socioeconomic characteristics.
Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
Language Ability: ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence; ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Motor Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
Problem Solving Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
Quality Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work.
Reasoning Ability: ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions; ability to deal with problems involving a few concrete variables in standardized situations.

Nice To Haves

No computer knowledge needed.
No certifications are required.

Responsibilities

Ensure that the security system is armed.
Assist residents with urgent care issues and case management triaging as needed.
Ensure that house rules are followed.
Ensure accurate nightly headcount of residents.
Update and maintain daily logs and agency records as required.
Provide leadership and appropriate response in case of an emergency.
Assist cleaning and preparing all SMS resident rooms when a family moves out in preparation for the new move in. This includes sanitizing, vacuuming, dusting, removal and storage of remaining items, and washing all remaining linens. Once clean, this person is responsible for re-making all beds and preparing the bathroom with fresh linens and towels, and notifying staff when room is ready for move-in.
Daily cleaning duties may include Vacuuming, trash removal, sanitizing, laundering, mopping, sweeping, recycling, window washing.
Extensive nightly cleaning of kitchen area to ensure sanitary conditions.
Manage the cleanliness of the lobby, including shuttling donations downstairs to the storage areas for sorting.
Cleaning may be located in all public areas of the building, and outside when weather permits.
Assist with other tasks as needed.
Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.
As a mandated reporter, follows all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.
Adhere to the tenets of Catholic Social Teaching and Catholic Doctrine.
Perform related functions necessary to support the mission and core values of Catholic Charities.

Benefits

FREE Employee Medical Insurance
FREE Employee Dental Insurance
FREE Employee Vision Insurance
Sick leave (8 hours of paid sick leave per month)
Vacation (Minimum of 2 weeks paid vacation)
Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
FREE Long-Term Disability Insurance
FREE Life Insurance
13 Paid Holidays
$4.00 Shift Differential