Overnight Replenishment Associate

Transformco•Tamuning, GU

5d•Onsite

About The Position

Provides World Class Customer Service by surprising and delighting our customers every day. Replenishes and relocates merchandise on and off the sales floor. Builds and maintains ad displays; maintains Company standards in merchandising displays and presentations.

Requirements

Strong verbal, writing, and analytical skills
Ability to lift and move merchandise, typically a minimum of 40lbs, but could be as much as 100lbs
Repetitive bending, lifting, stretching and reaching skills
Ability to be cross-trained
Ability to understand and follow verbal and written instructions
Knowledge of store, services and locations of merchandise
High school diploma or equivalent
1-2 years of related experience
18 years of age or older

Responsibilities

Ensures customer care and selling are #1 priority
Displays safe practices in proper lifting and the use of company required box cutters
Makes a great first and lasting impression on every customer through great customer service by offering to take the customer to the merchandise and assists in carry outs on large items, greeting customers and making eye contact
Maintains customer accessibility throughout the entire store by returning shopping carts and baskets to the front of the store and keeping all areas of the sales floor and stockroom clean and free of stray merchandise
Communicates with Replenishment Lead and Area Merchandise Leads in the processing of no-home merchandise
Displays strong skill sets in use of the Remote Maintenance Unit (RMU); Utilizes the RMU to track merchandise in the stockroom
Follows corporate guidelines relating to Merchandise Claims & Control (MC&C) and known loss merchandise, and open/empty packages
Understands all register functions including how to process all transactions and forms of tender
Demonstrates good use of Electronic Article Surveillance (EAS) by applying sensors on designated items and ensuring tags are deactivated as goods are sold
Replenishes and relocates merchandise on and off the sales floor and practices effective stock rotation
Builds and maintains ad displays
Fills and straightens merchandise displays in compliance with layout and merchandise standards
Understands the Merchandise Claims & Control (MC&C) Policy in the processing of damaged goods in the replenishment process
Knowledgeable of the financial goals regarding sales, margin and shrink and take steps to improve the stockroom in these areas
Assists in building displays and has knowledge of the use of the Retail Enterprise Suite (RES) printer to properly sign end caps and displays
Assists in the process of replenishing the Distribution Center (DC) and common carrier shipments and understands the importance of verifying information on DC labels during the replenishment process
Performs other duties as assigned