Overnight Nurse Manager - Recuperative Care

Colorado Coalition for the Homeless•Denver, CO

2d•Onsite

About The Position

Under the Director of Nursing (DON), this position will manage nursing services and functioning of Stout Street Health Center (SSHC). This will be done in accordance with current federal, state, and local standards, guidelines, and regulations that govern CCH to ensure that the highest degree of quality care is managed at all times. This position is both administrative and skilled nursing care to the patients at SSHC.

Requirements

Registered Nurse, currently licensed in the State of Colorado.
Two (2) years experience as an RN. Ambulatory, public or community health, home health nursing, or urgent care experience preferred.
Certification in Basic Life Support (BLS)-CPR.
Sound critical thinking and decision-making skills.
Consistently superb customer service skills; excellent interpersonal/assertive communications skills demonstrating a high degree of emotional intelligence.
Knowledge of homeless issues and demonstrated sensitivity to and a desire to work with underserved populations.
Can perform treatments and laboratory procedures independently and/or as requested by the health care provider.
Adheres to Universal Precautions per CDC guidelines and OSHA regulations.
Adheres to HIPAA regulations per standards developed by the Department of Health and Human Services.
Provides appropriate patient education that is tailored to both the individual’s learning style, education, and or reading level, and is sensitive to their health beliefs.
Possesses good communication skills.
Possesses good crisis intervention skills.
Possesses the initiative to learn and practice triage protocols.
Can triage patient, either in person or via telephone according to current triage protocols at SSHC.
Ability to assess and provide urgent/emergent care for patients when necessary.
Ability to assess and provide wound care for patients per wound care plan written in conjunction with 2 RN wound care specialists.
Helps monitor and facilitate patient flow.
Conducts telephone callbacks to patients requiring follow-up care.

Nice To Haves

Preferred Bachelor Science of Nursing degree (BSN).
Two (2) years experience as a supervisor in a community health center, hospital, long-term care facility, or other related health care facility preferred.

Responsibilities

Directly supervises health center-based Registered Nurses, Nurse Coordinators, Medical Assistant Supervisors, and Medical Assistants. This includes the various personnel actions related to hiring, orientation, performance appraisals, counseling, staff disciplinary issues, and staff scheduling. Supervisory activity may include auditing charts and running reports to ensure quality care.
Responsible for competencies of all clinical nursing staff members in partnership with the RN Education Coordinator, ensures clinical nursing quality of care, and ensures all nursing staff members are practicing within their perspective scope, at highest level, in accordance with the State of Colorado.
Holds 1:1 supervision with direct reports, including permanent, temporary, agency, or volunteer staff who are filling these roles. Provides feedback, coaching, mentorship, training, support, competency evaluations, and performance management feedback.
Maintains a high standard of care on the team by offering or assigning relevant trainings, providing clear expectations of best practices, policies, and procedures, evaluating staff with quality assurance metrics, such as auditing direct client care and documentation practices, monitoring environment of care, and supporting remediation or counseling as necessary.
Consistently adheres, maintains, improves, and updates the standard work for the Nurse Manager position.
Monitors RN FTE, and schedules team according to established ratios. Ensures the communication and scheduling of nursing staff for each relevant clinical position’s daily needs.
Represents SSHC around nursing services and supportive health service activity operations, staff engagement, patient care, and workflow operations at appropriate health center leadership meetings.
Participates in and leads quality improvement projects for SSHC and nursing department.
Ensure collaboration of care and consistency in all integrated health suite teams, upholding the ongoing part of our best practices policy.
Communicates, organizes, and co-leads discipline meetings on a regular basis in conjunction with other RN Leadership. Facilitates, leads, or participates in other leadership, discipline, or inter-discipline team meetings as appropriate or assigned.
Champions and leads quality improvement initiatives for the team. Shares knowledge with and coaches other RN team or inter-disciplinary members on quality improvement & LEAN methodology.
Helps to create and coach a culture within the health suite teams which fosters and reflects collaboration, mutual respect, and trust.
Helps to ensure that communication among the integrated care team is regular and routine by facilitating and/or delegating a schedule of regular suite team huddles as well as write care plans for certain individual patients receiving care with CCH.
Ensures pertinent information is shared across disciplines and within the other health care suites, and other CCH resources as appropriate.
Acts as a leader to share information and problem solve with other CCH Leadership for the purpose of continuous improvement to patient care and staff needs.
Brings personnel issues to the attention of appropriate supervisors for resolution.
Provides skilled nursing care according to accepted community standards of care in order to preserve and/or enhance the patient’s highest level of functioning.
Available for workday or evening clinic as scheduled or appropriate.
Maintains EHR core competencies and may include being one of the designated NextGen super users and trainers for nursing services staff members.
Records all patient data/visits into Nextgen, helping to ensure that PMH, PSH, FH, social history, and allergies are recorded. Manages all EHR tasks including immunizations and billing of services when appropriate.
Meet required COVID-19 vaccination(s), as defined by applicable law, regulation, or guidance from the Centers for Medicare and Medicaid Services.
Performs other duties as assigned.