Overnight Milieu

High Watch Recovery•Kent, CT

2d•Onsite

About The Position

This role focuses on supporting individuals in their recovery journey by supervising and assisting them in maintaining a healthy, independent lifestyle. The Overnight Milieu is responsible for managing dorm activities, ensuring guest safety and well-being, and acting as a liaison for support services during their assigned shift. The position involves direct supervision of the guest population, monitoring their progress, and addressing any issues that arise within the living environment.

Requirements

A high school diploma or equivalent degree preferred.
Experience and skills in working in social services programs.
Knowledge of software programs for personal computer use, especially word processing.
Ability to prepare and analyze comprehensive reports.
Strong problem solving skills and the ability to carry out and finish assigned projects.
Strong interpersonal skills, including the ability to communicate effectively both verbally and in writing, establishing and maintaining effective working relationships.
Ability to plan and organize work, and manage the projects and deadlines of him/herself.
Ability to maintain professional standards and demeanor, including the confidentiality of employee and client data and other sensitive information.
Demonstrated competence with, and continued commitment to respect for cultural differences and diversity.
Recognition of the limits of one’s own professional expertise and the willingness to seek supervision and/or support, as needed.
Makes decisions with the client’s and agency employee’s well-being and best interests in mind.
Ability to pass background checks required by High Watch Recovery Center.

Nice To Haves

Knowledge of 12-Steps-Based Program

Responsibilities

Hold and maintain the safety and well-being of the guest as the number one priority.
Ensure that all paperwork submitted is accurate and up-to-date (e.g., timesheets and mileage sheets).
Maintain and monitor records according to facility policy.
Complete reports on guest goals progress and significant changes.
Document all house problems or incidents and report safety issues timely.
Community supervision of the guest population.
Serve as a point-of-contact for emergencies and urgent questions.
Monitor guest duties and responsibilities and provide developmental feedback to guests regarding their performance.
Investigate and attempt to resolve problems that arise in the community.
Help to maintain a clean, safe, and pleasant living environment for guests.
Prepare for, attend and oversee all required guest meetings.
Report needed household repairs to Assistant Program Director/ Program Director.
Supervise on and off campus activities.
Communicate supervision of the guest population.
Responsible for the overall operations of the guests’ Dorm residence.
Manage and resolve any guest issues.
Ensure a clean, safe, and friendly guest environment.
Maintain all facility operations of the Dorm including adherence to schedules, meals, lights out, and facility cleanliness schedules.
If applicable, encourage the 12 Steps to guests.
Document Guest attendance using electronic documentation.