Overnight Manager

Starwood Hotels • Austin, TX

3d • Onsite

About The Position

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. The front office = the heart of every single one of our hotels. It’s the team who first greets guests when they step inside our hotel, attends to their every request, and introduces them to the brand. Supervising that team is a big job, because it requires a diverse range of skills, from analytical thinking and problem solving to self-assuredness and an ability to get along with everyone. Not to mention an almost instinctive desire to enhance the stay of every single guest. We're currently seeking an impossibly charismatic Night Manager. Our dream candidate intimately understands the dynamics of this role and how it greatly impacts the overall guest experience at our hotels. If you feel this role is calling out your name, we'd love to hear from you.

Requirements

• Passionate about hotel operations and guest service
• Minimum of 3 years experience working in a Night Management role
• Preferably within an upper upscale or luxury hotel environment
• Advanced knowledge of front office operations
• Strong leader
• Proven track record in guest and team member engagement and financial performance
• Excels at communication, both verbal and written

Responsibilities

• Supervising the front office team
• Enhancing the stay of every single guest
• Intimately understanding the dynamics of the Night Manager role and how it greatly impacts the overall guest experience

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed