Overnight Auditor - Davis, CA

Parking Management Company•Davis, CA

2d•$23 - $23•Onsite

About The Position

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike. We are looking for a detail-oriented and responsible Overnight Lot Auditor to manage parking lot activity during the overnight shift. This role involves conducting audits, directing vehicles, ensuring safety, and maintaining an organized, welcoming environment. The ideal candidate will work independently, manage data, perform security checks, and provide excellent customer service while working outdoors in various conditions. The primary objective is to provide exceptional customer service while maintaining a safe and orderly parking environment. The Overnight Parking Lot Attendant ensures efficient traffic flow, enforces parking policies, assists guests with inquiries, and upholds the overall security and cleanliness of the parking area.

Requirements

High school diploma or general education degree (GED)
Customer service experience preferred
Customer service attitude and a willing, helpful demeanor is mandatory
A valid driver’s license
Reliable transportation
Maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period
Pass and maintain a clean background check
Stamina to stand, walk, and lift up to 50 lbs. for extended periods
Must be able to work overnight, weekends, and holidays
Must be vigilant, proactive, and responsive to safety concerns and security issues by contacting the proper authorities.
Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications.

Nice To Haves

Customer service experience preferred

Responsibilities

Conduct comprehensive audits of parking lot operations, including vehicle counts, ticketing, and financial records.
Reconcile discrepancies between physical vehicle counts and digital or paper logs to ensure accuracy.
Review records for errors or inconsistencies and make necessary corrections.
Monitor vehicle entry and exit throughout the shift, ensuring accurate logging and ticket matching.
Use security systems to track movements at parking lot entrances and exits, ensuring proper vehicle flow.
Identify and report unauthorized vehicles, improper parking, or any other irregularities to maintain order and security.
Complete shift reports detailing tickets issued, revenue collected, and operational data.
Maintain logs of vehicle arrivals and parking operations.
Conduct regular parking lot inspections to ensure safety protocols are followed, including proper markings, lighting, and security cameras.
Respond to security concerns, monitor for unauthorized vehicles, and ensure parked vehicles are secure.
Work independently with minimal supervision, staying proactive and vigilant to maintain a safe environment and report any issues to management.
Maintain the cleanliness and safety of the parking lot by ensuring all equipment, parking spaces, and safety items (such as cones, signs, and barriers) are in good condition and free of debris or hazards.
Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members.
Use proper two-way radio etiquette, maintain clear communication with team members, and foster a cooperative work environment.
Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations.
Support evolving business needs by completing other tasks as assigned, attending required meetings and training, and maintaining schedule flexibility.