Overnight Houseperson 11pm-7am / $20 per hour

Ashford Inc.•San Diego, CA

3d•Onsite

About The Position

The PM/Overnight Part-Time In-House Security Officer is responsible for maintaining the safety, cleanliness, and overall security of the hotel during pm & overnight hours. This includes patrolling the property, ensuring doors are secured, assisting with trash removal, and supporting the night auditor by covering their 30-minute meal break at the front desk. The role requires professionalism, discretion, and strong responsibility.

Requirements

High school diploma or equivalent.
Must be at least 18 years old (21+ preferred for overnight shifts).
Able to pass background check and drug screening.
CPR/First Aid certification or willingness to obtain upon hire.
Strong communication skills and professional demeanor.
Ability to work independently and make sound decisions under pressure.
Able to work nights, weekends, and holidays.

Nice To Haves

Prior experience in hotel security, guest services, or facility patrol preferred.
High work ethic and self-initiative
Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Responsibilities

Conduct routine patrols of all interior and exterior hotel areas throughout the shift.
Ensure all entrances, exits, and back-of-house doors are properly secured.
Monitor hotel security cameras for suspicious activity.
Respond to guest complaints, disturbances, and emergencies calmly and professionally.
Complete incident reports and nightly shift logs accurately.
Remove trash from lobby, restrooms, hallways, staff areas at the start and end of each shift.
Empty exterior trash bins and maintain clean walkways and parking lot areas.
Escort guests or staff to vehicles or rooms upon request.
Assist with guest and safety concerns during the overnight shift.
Cover the night auditor’s 30-minute meal break by staffing the front desk, handling guest inquiries, and answering phones during that time.
Clean guest hallways/corridors.
Remove trash from hallway trash cans, from housekeeping carts, from guest rooms and deposit in the trash dumpster.
Thoroughly vacuum guest hallways, elevators, carpet edges, stairwells, and thoroughly clean elevators. Shampoo carpets and mop floors when needed.
Clean vending areas, including ice machines, candy machines, and soda machines.
Dust light fixtures in the hallways, the fire extinguisher boxes, railings, etc.
Remove soiled linen from housekeeping carts and, using laundry carts, take to the laundry room to be cleaned.
Restock housekeeping carts with clean linen as needed by the room attendants.
Take dirty glasses from the guest rooms and take to the dishwasher in the kitchen or housekeeping area for cleaning. Restock clean glasses as needed.