Overnight Housekeeping Houseperson

Maybourne Beverly Hills Hotel•Beverly Hills, CA

5d•Onsite

About The Position

The Overnight Housekeeping Houseperson works closely with the full overnight team consisting of front office, in room dining, security and engineering, supporting them in all guest service requests and maintaining the cleanliness of the entire hotel. This position plays an integral role in both the housekeeping team as well as the front office team.

Requirements

High School Diploma or equivalent preferred
Previous experience in housekeeping preferred
Previous hotel experience preferred
Must be able to stand and exert well-placed mobility for up to 7 hours in length.
Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
Must be able to bend, squat and lift up to 75 lbs. on a regular and continuing basis.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communication with guests, supervisors and other employees.
Requires manual dexterity to use and operate all necessary equipment.

Responsibilities

Collaborate with the front office, and other departments to ensure smooth guest experiences
Removing trash from work areas to the loading dock/dumpster and removing trash and linen from cleaning carts and housekeeping closets
Reporting any linen shortages or other discrepancies to the appropriate manager or supervisor
Maintaining each storage and distribution area ensuring they are clean and organized
Distributing linen and supplies to designated areas in the hotel in accordance with established par levels in each area
Delivering miscellaneous goods and supplies to guest rooms and delivering linen and supplies to guest floors
Making up and delivering roll-a-way beds and baby cribs
Maintaining cleanliness of guest corridors; sweeping and washing floors, vacuuming carpet, washing walls, dusting furniture and fixtures, cleaning elevators and tracks
Safely handle, label, and transport guest luggage during check-in, check-out, and room changes. Assist with the secure storage and retrieval of luggage as requested.
Escort guests to their rooms or other designated areas, providing an engaging and informative introduction to the property’s features and amenities.
Anticipate and respond to guest needs, creating a personalized and seamless experience.
Maintain a polished and professional appearance, upholding the highest standards of luxury service.
Ensure all equipment, including linen carts and luggage carts, is clean, well-maintained, and properly stored.
Follow safety protocols to protect guests, their belongings, and team members.