Overnight Housekeeping Houseperson

AccorHotel • Austin, TX

4d • Onsite

About The Position

Fairmont Austin, the largest luxury property in Austin, offers 1,048 guestrooms and suites and over 140,000 square feet of meeting and event space. This role is an opportunity to be part of an innovative and passionate hotel team. Accor is a worldwide leader that welcomes individuals as they are, offering jobs and brands that match personalities. They support growth and learning, ensuring work brings purpose and allows exploration of limitless possibilities within the Accor network. Joining Accor means writing your own story and imagining the future of hospitality together.

Requirements

• Previous Housekeeping experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Responsibilities

• Consistently offer professional, friendly and engaging service
• Ensure Housekeeping departmental standards are followed
• Assist Room Attendants to ensure guest rooms are prepared efficiently
• Maintain inventory in the Housekeeping closets
• Respond timely to guests’ special requests for miscellaneous items ie: cribs, cots, extra towels etc.
• Collect dirty linen, garbage and recyclables from Room Attendants’ carts and closets
• Ensure cleanliness and organization of the tower closets and restrooms
• Follow departmental policies and procedures
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Other duties as assigned

Benefits

• Paid time off
• Medical, Dental and Vision Insurance
• 401K
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Educational Assistance for further development
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed