DH-NIGHT CLEANERS

Freed CorpHuntsville, ON
CA$19 - CA$19Onsite

About The Position

The Overnight Housekeeping Attendant is responsible for providing overnight housekeeping service, daily & project cleaning of the Front and Heart of House and processing of linens within the in-house laundry, generally during the hours of 10:30pm to 7:00am.

Requirements

  • Guest oriented with a sincere, helpful, caring, and friendly personality
  • Able to work well with others
  • Able to take initiative within given guidelines
  • Pays precise attention to detail, order, and cleanliness
  • Has exceptional energy, flexibility, and professionalism
  • Enjoys offering exceptional service and meeting the needs of others
  • Has effective communication skills (verbal, listening, writing)
  • Able to use cleaning chemicals to maintain sanitation standards
  • Able to communicate via radio, pager, telephone, or face to face with guests and team members in a concise, clear and empathetic manner
  • Able to adapt in a fast pace, constant changing environment within a dynamic work schedule
  • Able to maintain composure and objectivity
  • Able to identify problems and make recommendations for improvements
  • Is flexible with their schedule, able to work long hours, shift work, evenings, weekends, and holidays as business levels require
  • Able to move up and down stairs occasionally
  • Able to work outdoors in seasonal temperatures
  • Able to drive at night
  • Able to lift, carry & move constantly 11 to 29 pounds, frequently 30 to 49 pounds, occasionally 50 to 75 pounds
  • Must be eligible to work in Canada

Nice To Haves

  • Experience in Housekeeping preferred
  • Experience with the following equipment an asset, carpet cleaner, wet/dry vacuum, extractor, varnisher, and floor cleaners
  • Valid Ontario drivers license and clean driving record required

Responsibilities

  • Provides daily cleaning & sanitation per standards to assigned area. This includes but is not limited to; Public Areas, Team Member Areas & Restaurants
  • Responds to guest requests in an empathetic and timely manner
  • Ensures communication of maintenance issues in a timely manner
  • Processes linens (Rooms, F&B, Spa or Pool) per direction or request. This includes: sorting of linens; removal and storage of stained and damaged linens; machine washing and drying; folding; storing; packing and delivering
  • Maintains equipment in a clean and proper working order, reporting any concerns in a timely manner
  • Ensures correct placement of Furniture, Fixtures, Amenities & Equipment
  • Provides support to Security by communicating any unusual situation or person
  • Provides support per the Emergency Response Plan as directed by the Overnight Duty Manager and/or Senior Leader on-site
  • Works overnight shifts (generally 10:30pm until 7:00am)
  • Recognizes and greets all guests and team members first
  • Provides exceptional and professional service to our guests and team members
  • Ensures the well-being of our guests and team members by being alert to and reporting potential hazards
  • Models all Deerhurst Resort Standards while caring for the guests, co-workers, and owners
  • Comfortable making responsible decisions and develops recommendations for effective problem solving
  • Completes all other duties as assigned
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