Overnight Hospitality Clerk
Cook Group•Bloomington, IN
•Onsite
About The Position
This position at CFC is located at the historic Grant Street Inn. The Overnight Hospitality Clerk at Grant Street Inn is the first point of contact responsible for greeting guests, providing information, communications, scheduling, and overnight monitoring of the property.
Requirements
- High School Diploma or equivalent required
- Previous customer service experience
- Proficiency in Microsoft Office software & Adobe PDF
Nice To Haves
- Hospitality experience preferred
- Knowledge of local area preferred
Responsibilities
- Greet guests and patrons as they arrive
- Check in customers, verify guests' payment method and provide guests with directions to their room
- Take reservations, keep accurate account of schedule
- Communicate w/housekeeping on check in/outs
- Receive and relay incoming, outgoing and internal phone calls
- Process incoming and outgoing mail
- Manage accurate accounting of all rooms
- Answer queries regarding the Inn's services and amenities and local happenings
- Maintain the front desk with a professional appearance
- Must be comfortable working independently in an overnight setting
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
