Overnight Exit Gate Attendant

Hertz•Nashville, TN

11d•Onsite

About The Position

The Hertz family is hiring an Overnight Exit Gate Attendant in Nashville! This role is a great fit for someone who values steady overnight hours, a quieter work environment, and the opportunity to play an important role in keeping rental operations safe, secure, and moving smoothly. This position is ideal for candidates who prefer working during off-peak hours, enjoy a more focused environment, and can confidently follow procedures while working with independence and attention to detail. As a Hertz Overnight Exit Gate Attendant, you will help support airport rental operations during overnight hours by assisting customers, verifying vehicle movement, and maintaining location security standards.

Requirements

Minimum 1 year of customer service experience and security experience preferred
Ability to manage stressful and unusual situations while maintaining good customer relations
Good organizational skills with the ability to write clearly and concisely
Ability to understand and follow oral and written directions
Ability to speak and understand English
Car rental product knowledge and ability to use effective and approved sales techniques, as required
Ability to type and perform accurate data entry
Ability to operate radio, security and computer equipment
Ability to process all paperwork according to policies and procedure

Responsibilities

Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and checking the tags to verify the movement of vehicle
Maintain location and company security measures to mitigate theft of company assets; perform sight monitoring of lot; ensure smooth transition of vehicles exiting through security gate.
Assist customers with directions, and review and resolve rental contract and vehicle issues.
Manually log and release vehicles from lot during computer system outages or unavailability.
Perform related responsibilities as required or assigned.