Overnight Cashier

Pilgrim Parking•Boston, MA

5d•Onsite

About The Position

Pilgrim Parking is currently hiring Overnight Cashiers for part-time opportunities to start immediately. This role involves directing patrons, verifying cash banks, issuing tickets, collecting payments, processing exception transactions, providing correct change, completing daily shift paperwork, maintaining a neat cashier booth, and providing excellent customer service according to company standards.

Requirements

At least 18 years old.
A valid driver's license and have been driving for at least 2 years.
Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.
Provide customer resolution in a professional and friendly manner.

Nice To Haves

Cash handling experience: 1 year+
Customer service: 1 year+

Responsibilities

Direct patrons where to park and assist when spaces are full.
Verify the “bank” of cash provided for change and necessary supplies at the start of each shift.
Issue tickets to customers, recording the required information on each ticket.
Collect payment either through cash, credit card or validation always securing cash according to the company’s standard operating procedures.
Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.
Provide the correct change for cash transactions and issue a receipt for all fee transactions.
Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets.
Maintain a neat and orderly cashier booth at all times, free of debris and trash with clean windows void of unapproved company posters or decorative hangings.
Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.

Benefits

We promote from within - park your career here!
Free Parking!
Flexible scheduling
Paid Holidays
Wellness
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
Paid vacation (FT Employees)
An extra day-off on your birthday!! (FT Employees)
Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k! (FT Employees)
Seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)
Wellness is provided according to city or state mandates
Free parking while on shift at your assigned Porpark location.