Overnight Canine Care & Facilities Specialist job

Apply for the Overnight Canine Care & Facilities Specialist job•Chicago, IL

1d•Onsite

About The Position

The Overnight Pet Care & Facilities Specialist is the quiet backbone of Zoomies — the person who keeps everything running while the city sleeps. You'll be responsible for the overnight care and safety of all boarding dogs on the premises, managing late-night and early-morning check-ins and check-outs, and ensuring every inch of our facility is clean, sanitized, and ready for the day ahead. This is a role for someone who is self-directed, genuinely at ease with animals overnight, and takes real pride in the condition of the spaces they care for. You'll work mostly independently but are never without support — management is always reachable and you'll hand off directly to the opening dayshift team each morning.

Requirements

Minimum 1 year of hands-on dog experience required — daycare, boarding, shelter, rescue, veterinary, or similar environment
Prior experience cleaning or maintaining a commercial facility, restaurant, kennel, or similar environment is strongly preferred — overnight facility cleaning is a significant part of this role and familiarity with large-scale sanitation routines will set you up for success
Genuine love of dogs and a calm, confident presence around animals overnight — you're comfortable being the only human in the facility with a facility full of dogs
Self-motivated and highly reliable; overnight shifts require someone who can work independently without direct supervision
Strong attention to detail and pride in maintaining a spotlessly clean facility
Physically capable of the demands of overnight work: cleaning large spaces, lifting dogs up to 60 lbs, and staying alert through a full overnight shift
Professional and warm communication skills for interacting with pet parents during late-night and early-morning check-ins and check-outs
Organized and detail-oriented; able to follow care instructions accurately and document overnight notes clearly for the incoming team
Weekend and holiday availability required
All team members are expected to be willing to perform basic dog hygiene tasks including nail trims as needed
Dog-friendly personality is non-negotiable — you'll be working around dogs every single day

Nice To Haves

CPR and Pet First Aid certification preferred (or willingness to obtain)

Responsibilities

Monitor all boarding dogs throughout the overnight shift — conducting regular welfare checks, responding to distress, and ensuring every dog is comfortable, safe, and secure in their suite or run
Administer any scheduled overnight feedings, medications, or special care instructions per individual dog records
Identify and respond to any health concerns, behavioral changes, or emergencies; contact on-call management immediately when needed
Provide calm, reassuring interaction with dogs that may be anxious or unsettled overnight
Manage late-night and early-morning dog check-ins and check-outs; greet pet parents professionally and process arrivals and departures accurately in our facility software
Verify vaccination records and reservation details at check-in; ensure all documentation is complete and up to date
Communicate any overnight notes or observations to pet parents at pick-up and to the incoming dayshift team at the end of your shift
Coordinate with Canine Care Specialists and Customer Success Associates during shift handoffs to ensure continuity of care
When facility and animal care responsibilities allow, assist with administrative tasks such as updating member records, entering reservations, and other light CRM work — a great opportunity to build familiarity with the full scope of Zoomies operations
Perform thorough overnight cleaning and sanitation of unoccupied kennel suites, runs, and boarding areas; use good judgment around occupied spaces — dogs need their rest too, and minimizing disruption overnight leads to happier, better-rested dogs the next day
Clean and sanitize dog park floors, turf areas, and indoor play spaces in preparation for the next day's opening
Clean restrooms and all guest-facing common areas throughout the facility
Restock supplies, paper products, and cleaning materials; flag any low-inventory items for the opening team
Report any facility maintenance issues — broken equipment, lighting, plumbing, or safety concerns — to management