An Over-the-Counter Associate assists customers, properly zones their assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager, and maintains modular and feature presentation. This role requires maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart. Key responsibilities include maintaining patient confidentiality and following all practices consistent with the Privacy Act, maximizing department sales and profit under the direction of the Pharmacy Manager, and managing stock rotation and expiration dates. The associate is also responsible for zoning the department, following proper procedures for ordering, clearance, markups/markdowns, and signing/flagging/pricing/labels. Maintaining a clean and organized area, ensuring zero pricing errors, and calibrating equipment used in the prescription filling process are also part of the role. Walmart aims to reinvent the shopping experience, and associates are central to shaping the future of retail and improving millions of lives.
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Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees