Outside Services Supervisor

Arcis Golf•The Woodlands, TX

7d•Onsite

About The Position

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. This role involves supervising outside service staff, managing guest services, overseeing equipment and facilities maintenance, inventory management, and ensuring safety and compliance within the golf course operations.

Requirements

Previous experience in golf course operations or a similar role.
Strong interpersonal and communication skills.
Leadership and team management abilities.
Knowledge of golf equipment and terminology.
Ability to work weekends, holidays, and irregular hours.

Responsibilities

Welcome and assist golfers with their bags, equipment, and provide exceptional customer service.
Manage the golf bag drop area, ensuring a smooth and efficient check-in process.
Coordinate tee times, cart rentals, and other golf-related services for guests.
Address customer inquiries, concerns, and complaints in a professional and courteous manner.
Train and schedule outside service staff.
Supervise and motivate staff to maintain high standards of service and professionalism.
Conduct performance evaluations and provide constructive feedback.
Oversee the cleanliness and maintenance of golf carts, clubs, and practice facilities.
Monitor and ensure the proper functioning of golf carts, range equipment, and practice areas.
Report any equipment or facility issues to Director of Golf or General Manager.
Maintain an inventory of range balls, tees, and other golf-related items.
Enforce golf course rules and regulations to ensure a safe and enjoyable experience for all guests.
Ensure compliance with environmental and safety standards, such as chemical handling and disposal.
Address safety concerns promptly and take necessary corrective actions.