Outside Services

BallenIsles Country Club•Cape Coral, FL

20h•Onsite

About The Position

Cape Royal Golf Club, located in Cape Coral, FL, is pleased to announce an excellent career opportunity for an Outside Services attendant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

Requirements

High school diploma or general education degree (GED)
Must have a valid driver’s license (if driving golf carts or range equipment)
Must have a strong work ethic
Must have friendly personality and enjoy working with the public
Organized, able to work well in fast paced environment
Must have strong customer/guest orientation
Must have strong communication and interpersonal skills
Must be dependable
Possesses basic math skills.
Regular and reliable attendance.

Nice To Haves

Knowledge about the game of golf preferred
2+ years’ Server experience preferred
Proven exemplary customer service skills
2+ years’ experience with a restaurant POS software platform

Responsibilities

Maintain professional appearance
Starts players on the first tee explaining the rules of play for the day.
Maintains an accurate starting sheet so the whereabouts of players are known.
Cues groups to move to the first tee and makes sure not more than one group is on the tee at on time.
Tours the golf course assisting players when needed to maintain the posted pace of play for the day.
Checks the restrooms and water stations on a regular schedule.
Maintains proper spacing on the golf course to avoid delays.
Completes the golfer tracking report on a daily basis.
Reminds players of the cart rules of the day.
Repairs ball marks and collects any trash that may be on the course. Replaces any hazard stakes or directional signage.
Communicates with the Golf Shop and Starter on a regular basis.
Monitors the course and ensure customer satisfaction.
Assists golfers when needed.
Reports all problem situations to the Head Professional in a timely manner.
Incorporates safe work practices in job performance.
Performs other duties as required.
Provides information regarding the golf course, play time and other golf-related inquiries
Provides excellent customer service to arriving guests, expediting the check-in process
Verifies all revenues have been properly recorded through receipt inspection before starting a game
Keeps golf shop personnel informed regarding pace of play based off of the first tee
Supplies guests with scorecards, pencils and other items as needed
Advises guests of course conditions and expected pace of play
Implement and support all course policies and programs as communicated by management
Perform other duties as assigned by supervisor or manager
Regular and reliable attendance.