Outside Service Salesperson- Rocky Mount, NC

Velocity Vehicle Group•Rocky Mount, NC

4d•Onsite

About The Position

Velocity Vehicle Group (VVG) is a premium commercial truck dealership representing a leading brand in medium to heavy trucks. We offer a comprehensive, one-stop-shop experience for truckers, owner-operators, fleets, and companies, encompassing sales, service, parts, leasing, rental, and financial services. VVG is a dynamic and rapidly expanding organization seeking individuals who thrive on daily challenges and are dedicated to providing exceptional customer service. We foster a Great Place to Work™ culture and offer a competitive compensation and benefits package.

Requirements

10+ years of experience in the service department of the trucking industry.
Technician experience.
Excellent customer service skills.
Strong communication skills.
Must exhibit leadership qualities.
Must exhibit teamwork qualities.
Able to work with minimum supervision.
Shows Initiative.
Must be able to pass post offer drug test, and physical.

Responsibilities

Prospecting and generating Service Revenue for the Service Department.
Developing and maintaining excellent customer relationships with existing clients, including large fleet customers.
Managing repair expectations for assigned customers to ensure excellent customer service.
Providing immediate service to trucks to maintain customer relationships.
Spending more than 50% of time outside the office engaging in the selling of Freightliner products.
Developing and maintaining a thorough knowledge of Daimler products and pricing.
Identifying leads, managing prospects, and acquiring new business.
Meeting or exceeding business sales goals.
Completing prospecting activities to secure first and follow-up appointments with decision-makers.
Scheduling and documenting activities.
Preparing and delivering proposals/presentations to customers and key decision-makers.
Preparing and drafting sales agreements and other paperwork needed to complete the sale in a timely manner.
Developing and maintaining an awareness of market behavior and competitive trends and responding accordingly.
Regularly meeting with supervisor and service managers to review weekly sales activities, progress on goals, and status of prospective customers.
Maintaining excellent customer service standards.
Resolving customer complaints and providing conflict resolution to customers.
Visiting customers to provide and maintain excellent customer relations.