Outside Service Salesperson- Ayden, NC

Velocity Vehicle Group•Ayden, NC

1d•Hybrid

About The Position

At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to highly skilled technicians and readily available parts. Our mission is to be the ultimate one-stop shop for truckers, owner operators, fleets, and companies. Combined with our Leasing and Rental business and financial services division, VVG stands as the premier truck dealership. Velocity Vehicle Group is a dynamic and rapidly expanding organization, and we're on the lookout for individuals who relish daily challenges and are passionate about delivering top-notch customer service, both within the company and to our valued clients. When you join VVG, you'll experience an extraordinary work environment, complete with competitive compensation and a comprehensive benefits package, including 401K with matching, as well as Medical, Dental, and Vision coverage. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work™ culture!

Requirements

10+ years of experience in the service department of the trucking industry.
Technician experience.
Excellent customer service skills.
Strong communication skills.
Must exhibit leadership qualities.
Must exhibit teamwork qualities.
Able to work with minimum supervision.
Shows Initiative.

Responsibilities

Prospecting and generating Service Revenue for the Service Department.
Developing and maintaining excellent customer relationships with existing clients, including large fleet customers.
Managing repair expectations for assigned customers to ensure excellent customer service.
Providing immediate service to trucks thereby maintaining the customer relationship.
Spending more than 50% of his or her time outside the office engaging in the selling of Freightliner products.
Developing and maintaining a thorough knowledge of Daimler products and pricing.
Identifying leads, managing prospects, and acquiring new business.
Meeting or exceeding business sales goals.
Completing prospecting activities to secure first and follow-up appointments with decision makers.
Scheduling and documenting activities.
Preparing and delivering proposals/presentations to customers and key decision makers.
Preparing and drafting sales agreements and other paperwork needed to complete the sale in a timely manner.
Developing and maintaining an awareness of market behavior and competitive trends and responding accordingly.
Regularly meeting with supervisor and service managers to review weekly sales activities, progress on goals, and status of prospective customers.
Maintaining excellent customer service standards.
Resolving customer complaints and providing conflict resolution to customers.
Visiting customers to provide and maintain excellent customer relations.