Outside Sales Positions

Birmingham Fastener & SupplyHuntsville, AL
Remote

About The Position

This position is responsible for selling company products and services to new and existing customers by developing, managing, and expanding relationships with key decision-makers within the customer’s organization. The Outside Sales Representative drives revenue growth through territory management, prospecting, and face-to-face customer engagement.

Requirements

  • Three (3) years of industrial sales experience.
  • Two (2) to three (3) years of experience or training in industrial wholesale distribution, preferably within the metal fastener industry.
  • Two (2) to three (3) years of outside sales experience.
  • Knowledge of manufacturing and fastener costing in a production environment, with a proven ability to accurately quote manufactured bolts and nuts.
  • Strong customer service and interpersonal skills with the ability to build and maintain effective working relationships.
  • Ability to present oneself professionally at all times, including clear and concise communication, appropriate dress and grooming, and professional body language.
  • Strong verbal and written communication skills with the ability to present information, convey facts, and provide recommendations effectively.
  • Ability to foster and maintain collaborative working relationships both internally and externally.
  • Strong organizational and time management skills with the ability to independently manage priorities and schedules.
  • Proficiency with computer systems, including ERP systems and Microsoft Office applications.
  • Strong listening and comprehension skills, including the ability to discern customer needs, anticipate requests, and contribute effectively to discussions with customers and leadership.
  • Frequent travel and time spent in customer facilities and field environments.
  • Walking long distances (including uneven surfaces), climbing stairs, standing for extended periods, and attending customer meetings or industry events.
  • Ability to lift boxes, transport samples, open filing cabinets, and bend or stand as needed.
  • Cognitive abilities required include deductive reasoning, information ordering, oral comprehension, oral expression, problem sensitivity, written comprehension, and written expression.

Nice To Haves

  • Two (2) to three (3) years of experience in a similar role preferred.
  • Manufacturing and sales organization experience a plus.

Responsibilities

  • Develop and maintain strong relationships with customers through regular in-person visits, phone calls, and electronic communication.
  • Identify, pursue, and develop new customer accounts while expanding business within existing accounts.
  • Assess customer needs and recommend appropriate products and solutions based on application, usage, and business requirements.
  • Provide product recommendations and technical support to resolve customer challenges, including on-site product demonstrations when appropriate.
  • Prepare accurate quotes, proposals, drawings, estimates, and/or bids that align with specific customer requirements.
  • Coordinate closely with Inside Sales, Operations, and Purchasing to ensure accurate order processing and timely delivery.
  • Provide customers with product samples, catalogs, and supporting documentation as needed.
  • Assess customer and market needs, competitive landscapes, and unserved or underserved opportunities to develop differentiated value propositions.
  • Meet or exceed departmental objectives and sales goals on a monthly, quarterly, and annual basis.
  • Maintain market position in core product and service lines while identifying and supporting opportunities for growth.
  • Maintain accurate documentation of customer interactions, opportunities, and forecasts within company systems.
  • Demonstrate unwavering support for all safety programs, policies, and initiatives, including leading by example.
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