B2B - Outside Sales Representative - AL

ACE Hardware•Tuscaloosa, AL

1d•$57,000 - $65,000•Onsite

About The Position

The Ace for Business Outside Sales Representative supports Ace Hardware Corporation’s B2B growth strategy by engaging business customers, developing sales opportunities, and helping connect those customers with products, services, and solutions available through participating Ace retailers. This role is focused on consultative selling, account development, sales process execution, customer follow-up, and coordination with participating Ace retailers to support consistent and helpful customer experience.

Requirements

A minimum of two years of B2B sales, outside sales, account management, or related customer-facing sales experience preferred.
Ability to prospect, build a pipeline, conduct customer meetings, identify needs, follow up on quotes, and develop recurring business accounts.
Strong consultative selling skills with the ability to understand customer operations and recommend practical product, service, and program solutions.
Ability to work effectively with independent participating Ace retailers, retailer leaders, store associates, vendors, customers, and internal Ace teams.
Ability to communicate clearly with customers and retailer contacts regarding sales opportunities, customer needs and facilitating coordination, and next steps.
Strong organization, time management, follow-through, and territory planning skills.
Ability to use CRM tools, customer data, sales reporting, Microsoft Excel, Word, PowerPoint, Outlook, and other business technology.
Ability to analyze customer activity, sales trends, and pipeline information to prioritize accounts and recommend growth actions.
Ability to travel daily within an assigned territory and work flexible hours, including overnight travel as needed.
Excellent verbal, written, interpersonal, negotiation, and issue-resolution skills.
Ability to work independently with limited supervision while maintaining accurate communication, activity records, and follow-up discipline.

Nice To Haves

Bachelor’s degree in business or a related field preferred, or equivalent practical experience.

Responsibilities

Identify, contact, and develop business customers within an assigned market or territory.
Build a pipeline of prospects and active accounts using customer data, market knowledge, referrals, CRM activity, and input from participating Ace retailers.
Conduct customer discovery, site visits, needs assessments, quote follow-up, and account planning to grow recurring B2B sales opportunities.
Understand customer operations and recommend relevant Ace products, services, programs, and solutions available through participating Ace retailers.
Help customers solve practical business needs by connecting them with appropriate product categories, vendor resources, special order options, delivery or fulfillment options, trade credit, digital tools, and other B2B capabilities.
Represent Ace for Business in a clear, professional, and customer-focused manner.
Communicate with participating Ace retailers regarding customer opportunities, order needs, customer needs, fulfillment timing, and follow-up activity.
Provide visibility to customer activity and recommended next steps while recognizing that participating retailers make their own store-level operating, fulfillment, customer relationship, and service decisions.
Provide recommendations for retailer consideration related to B2B lead identification, customer information capture, opportunity routing, customer handoff, and service expectations.
Execute a disciplined sales process that includes prospecting, qualification, customer meetings, opportunity tracking, quote follow-up, order coordination, and post-sale account development.
Maintain accurate CRM records, sales notes, customer activity, pipeline status, and next-step actions to support visibility, accountability, and measurable growth.
Use sales data, customer history, and pipeline information to prioritize accounts and recommend growth actions.
Leverage vendor representatives, product experts, sourcing support, category initiatives, and Ace B2B programs to help business customers and participating Ace retailers identify practical solutions.
Connect customers and retailers to product training, sales events, special order support, and account-specific resources that support sales conversion.
Support adoption of B2B digital tools, trade credit, e-commerce features, vendor programs, and customer growth initiatives.
Follow up with business customers and coordinate with participating Ace retailers on customer questions, order status, delivery expectations, service needs, and issue resolution.
Escalate service gaps, product needs, or process barriers through appropriate Ace and retailer contacts so customers receive timely, accurate, and helpful communication.
Provide regular updates to the Field Sales Manager, Ace B2B leadership, and participating retailer contacts as appropriate.

Benefits

Incentive opportunities
Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution
Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
21 days of vacation immediately available (prorated in the first year)
Up to 6 paid holidays depending on the month of hire
Company Car, phone and fuel card are provided for field-based positions
Annual Ace Cares Week
20 hours off work per year to volunteer at an organization of your choice
Opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
On-site classes, facilitator-led courses, and a generous tuition assistance program
Frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
Mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more
Employee discounts on Ace merchandise, travel, fitness, computers and thousands more
Birth/Adoption bonding paid time off
Adoption cost reimbursement
Employee Assistance Program (EAP)
Identity theft protection