Outside Sales Representative

Flow Control Group•Memphis, TN

33d•Onsite

About The Position

The Outside Sales Representative will be responsible for promoting Fluid Flow's full line product, aftermarket, and service sales. This role involves making direct calls in the market area, working with service technicians, and growing the business. The representative will solicit customer inquiries and orders, handle negotiations, adjustments, and complaints, and assist in resolving technical issues. The position also requires continuous professional education and maintaining an up-to-date CRM database. The immediate priority is to grow territory sales and margin by providing seamless customer coverage, closing opportunities, developing projects, and identifying new product opportunities based on consumer needs and trends.

Requirements

Meeting Sales Goals
Motivation for Sales
Territory Management
Presentation Skills
Performance Management
Building Relationships
Emphasizing Excellence
Entrepreneurialism
Negotiation
Results Driven
Sales Planning
Time Management
Technically Astute
Managing Profitability

Responsibilities

Familiarize with the design and application of all contractual and accessory lines supported by Fluid Flow.
Work with service technicians to maximize their effectiveness, sell service contracts, gain new customers, and capture accounts.
Make direct calls in the market area, promoting full line product, aftermarket, and service sales.
Grow the business to the point of hiring additional support and service staff.
Solicit assigned customers’ inquiries and orders and handle negotiations, adjustments, and complaints.
Set up and perform various equipment surveys, and accompany auditors on air audits.
Assist in resolution of customer-initiated technical issues.
Continue with professional education through principal-sponsored schools, industry associations, and self-study.
Keep CRM opportunities database (Sales Force) current and use it as a directional and communication tool.
Review assigned sales territory/accounts and organize coverage for maximum face-to-face selling time and profit.
Recommend product lines by identifying new product opportunities and surveying consumer needs and trends.
Provide seamless coverage (personal, phone, email) with customers.
Latch onto and close opportunities.
Develop projects turned up by own and previous sales efforts.