Outside Sales - GTA Locations

Next Supply•Vaughan, ON

6d•Onsite

About The Position

The Outside Sales Representative is the primary external point of contact for customers. This position enhances customer and co-worker experiences while driving company success by fostering strong relationships, managing customer accounts, and acting as a bridge between customers and NEXT. At Next Supply, we are a respectful and collaborative culture where innovation, integrity and entrepreneurial spirit come together. Life at NEXT is about being part of a hardworking, dynamic and inclusive team. At Next Supply, we believe it’s not just what we do, but how we do it that makes a great place to work. To support these values, this role requires motivation, adaptability, thoughtful decision-making, honesty, reliability, and a strong sense of ownership and commitment to a positive experience for customers and colleagues.

Requirements

Ability to consistently model Next’s core values and character expectations listed above
Strong knowledge of plumbing and hydronic supplies
Excellent customer service skills and ability to build long lasting relationships
Excellent organizational and attention to detail
Strong problem-solving & prioritization skills
Strong computer skills and knowledge of Microsoft Products (i.e. Word, Excel, and Outlook)
Excellent written and verbal communication and presentation skills
Active Listening Skills
Minimum 3 years of experience in a similar sales role
High School Diploma or equivalent
Proven ability to build long-lasting relationships

Responsibilities

Develop and maintain relationships with both new and existing customers by conducting daily customer interactions, including calls and face-to-face meetings.
Educate customers on product offerings and how they provide financial and professional benefits.
Promote and sell company products and services.
Stay informed about industry trends, competitor activities, and market conditions to better understand customer needs.
Provide ongoing support to customers by addressing inquiries, assisting with orders and order entry, and offering product recommendations.
Maintain clear and effective communication with customers to support both their immediate and long-term needs.
Direct sourcing requests to the appropriate internal departments, including Inside Sales, Bid Specification, Project Management, and Heating.
Review daily reports to verify pricing accuracy before order billing.
Collaborate with Accounts Receivable to resolve credit issues and pricing discrepancies.
Engage with vendors to coordinate product training sessions for customers.
Source products and negotiate pricing as required.