Outside Sales Representative

Baker Roofing Company•Greensboro, NC

2d•Onsite

About The Position

Baker Home Exteriors is the residential division of Baker Roofing Company, protecting and improving homes since 1915. We operate across four markets (Raleigh, Charleston, Asheville, and Greensboro), we are family-led and 100% employee-owned, and we have put on more than 25,000 roofs in the last decade with a 4.9-star average across thousands of reviews. Every person here has a real stake in doing right by the homeowner, and it shows in the work. We are a customer-centric organization, and our motto says it best: Always Good Work. Here, what you put in is what you get back. The consultants who show up with a positive attitude, learn our process, and take care of the customer are the ones who build real income and a real career with us. We are looking for a driven, people-first Exterior Consultant to guide homeowners through one of the biggest decisions they will make for their home. This is a face-to-face, field sales role. You will work in residential neighborhoods, meet homeowners where they live, create your own opportunities alongside company-provided leads, and follow a proven sales process from the first conversation to a signed agreement. You are selling roofing products and services, but the job is really about people: listening closely, learning what matters most to each homeowner, and giving them clear options so they can make a confident decision. The best consultants here are active listeners first and closers second. You will assess each homeowner's needs, provide honest recommendations, and support the customer through every step of their journey with Baker, from the first visit through the completed project. You may also work with multi-family property managers on townhome, condo, and apartment communities, so professionalism and business acumen matter as much as warmth. A positive attitude is a must, and strong communication and consistent follow-up are what turn a good month into a great one. New to roofing? No problem. We will teach you the products, the process, and the Baker way of doing the work. We hire for attitude, drive, and the ability to connect with people, and we train the rest.

Requirements

A genuinely positive attitude is a must, and you enjoy meeting new people and earning their trust.
You lead with listening, learn what is best for each customer, and present options rather than pressure.
You are competitive, self-motivated, and energized by a role where effort and results drive your income.
You create opportunities rather than waiting for them, and you treat your territory like your own business.
You communicate clearly, follow up consistently, and never leave a customer wondering where things stand.
You carry yourself well with homeowners and with multi-family property managers alike.
You take feedback well and want to learn the industry and get better every week.
Many of our top performers come from car sales, retail sales, inside sales, door-to-door, or other commission-based roles where results directly drive income
Prior sales experience preferred, with a track record of hitting goals and experience generating your own leads; the right attitude and work ethic can outweigh the resume
Comfortable presenting in person and closing in the home
Comfortable with a laptop, mobile device, and tablet; Customer Relationship Management Systems, CompanyCam, and Microsoft Outlook, Word, and Excel
Valid driver's license, clean driving record, and reliable transportation
High school diploma or equivalent (some college a plus)
Professional appearance and a customer-first mindset

Responsibilities

Work your assigned residential neighborhoods and run scheduled in-home appointments, meeting homeowners face-to-face
Build your own pipeline through referrals, past-customer outreach, and meeting neighbors around active Baker jobs in your territory
Follow a proven sales process from the first conversation through a signed agreement
Listen closely to understand each homeowner's needs, then provide honest recommendations and clear options
Inspect, measure, and evaluate roofs and exteriors, documenting conditions with CompanyCam
Present pricing and financing options, and close the sale, often on the first visit
Handle single-family homes and multi-family communities, partnering with property managers where needed
Support customers through the full journey, from first visit to completed project, with strong follow-up
Keep every detail accurate in the CRM (Customer Relationship Management system)