Outside Sales Representative

WHOLESALE ELECTRIC SUPPLY CO OF HOUKansas City, MO
Hybrid

About The Position

The Outside Sales Representative position is responsible for marketing, promoting and profitably selling products and services to existing and potential customers. This role requires a strong customer service orientation, excellent communication skills, and the ability to develop and maintain customer relationships to drive profitable sales growth. The representative will stay current on product knowledge, introduce new products, and follow up on quotations. They will also report competitive conditions, maintain ethical manufacturer relationships, and cooperate with suppliers for mutual business. The role involves developing relationships with internal sales and support personnel, executing sales efforts ethically and professionally, and maintaining a professional image. Responsibilities include completing sales and expense reports, providing customers with necessary literature and pricing, assisting with problem-solving and project design, developing sales forecasts, implementing sales plans, coordinating customer returns, informing customers of company policies, and reporting customer comments to management. Regular communication with the local branch contact and performing other required duties are also part of the role.

Requirements

  • 3 years of relevant sales experience
  • 3 years of industry experience
  • High school diploma required
  • Proven proficiency in the use of a personal computer accompanied by a strong aptitude for technical applications.
  • Demonstrated time management and organizational skills.
  • Demonstrated ability to communicate clearly and concisely in written and verbal formats, including sales presentations, demonstrated capability to develop strong interpersonal working relationships and work in a team environment.
  • Strong customer service orientation.
  • A valid drivers license and proven safe driving record.
  • Read, analyze and interpret general business periodicals, professional journals, technical procedures, etc.
  • Microsoft Word/Excel/Outlook, etc.

Nice To Haves

  • Bachelors degree in Industrial Distribution preferred
  • Equivalent combined education and on the job experience

Responsibilities

  • Makes personal sales calls at customer sites on a regular basis.
  • Seeks out prospective customers/business opportunities with new and existing customers.
  • Establishes and maintains customer relationships in order to grow profitable sales.
  • Stay current on existing and emerging product and technologies.
  • Introduces and demonstrates new products to assigned accounts.
  • Follows-up on all generated quotations to assure that the customer is being serviced and to document the outcome of the proposed solution.
  • Generate profitable sales orders.
  • Reports competitive conditions and feedback from customers to management.
  • Maintains ethical, cooperative manufacturer relationships consistent with company image and company/branch goals in the marketplace.
  • Cooperates with qualified suppliers to secure mutual business through joint calls.
  • Attends product training classes to develop superior product knowledge to handle customer applications.
  • Develops an effective and productive working relationship with Inside Sales Associates, Counter Sales Associates and support personnel; encourages and assists in their training and development when possible.
  • Executes sales efforts in an ethical and professional manner, assuring a favorable impression of self and the company.
  • Maintains a professional/working image in self and work environment including vehicle.
  • Completes sales call and expense reports on a timely basis in accordance with company policy.
  • Fulfills customer needs for current literature, catalogs, product pricing, etc.
  • Assists customers with problem solving, takeoffs, project layout/design and in pricing bills of material and project management.
  • Develop and maintain a sales forecast to help analyze market conditions and/or changes in assigned territory for maximum productivity and sales growth.
  • Implement a sales plan to support sales and profitability goals.
  • Coordinates customer returns and completes proper documentation on a timely basis.
  • Informs customers of all relevant company policies/procedures and initiatives.
  • Reporting customer comments to management.
  • Routinely communicates schedule to local branch contact.
  • Performs other duties as instructed or required to successfully complete the job.
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