Outside Sales Representative - Houston (Bilingual Spanish)

Gravity Payments•Houston, TX

3d•Onsite

About The Position

The Outside Sales Representative identifies and engages local businesses in person, manages the full sales cycle from scheduling meetings and presenting solutions through closing deals, and builds long-term client partnerships. The role focuses on exceeding sales targets, expanding the local merchant network, improving client retention, generating referrals, and creating revenue opportunities. The representative also manages a portfolio of merchant accounts through regular check-ins, contract renewals, rate reviews, and introduction of additional financial services. Account maintenance may be handled virtually or by phone. The position collaborates with other departments to resolve client challenges and participates in weekly strategy meetings, sales role-plays, and continuous learning. The role is based in Houston, Texas, and requires independent travel to multiple customer locations during each workday. The representative must have a personal vehicle, a valid license and insurance, and access to a wired internet connection with at least 25 Mbps download and 20 Mbps upload speeds. The position involves entering and exiting customer businesses and carrying sales materials or equipment weighing up to 20 pounds.

Requirements

Fluency in Spanish and English, both written and verbal.
At least 2 years of experience in a customer-facing role such as outside sales, customer support, project management, or account management.
Strong written and verbal communication skills, including the ability to engage diverse communities.
Ability to listen actively, build rapport, and communicate ideas clearly.
Customer-centric problem-solving skills and the ability to develop trusted, long-term client relationships.
A proactive, adaptable, persistent, and resilient approach to work.
Strong organizational skills and the ability to manage multiple tasks, prioritize workload, and collaborate with colleagues.
Interest in continuous learning and professional growth, and motivation to contribute to team success.
Access to a wired internet connection with at least 25 Mbps download and 20 Mbps upload speeds.
Must be located in and able to work in Houston, Texas.
Must have a personal vehicle, a valid driver's license, and insurance, and be able to travel independently to multiple customer locations throughout each workday.
Ability to enter and exit customer business locations throughout the day.
Ability to carry sales materials or equipment weighing up to 20 pounds.

Nice To Haves

Experience using a CRM platform such as Salesforce or similar tools.
Experience building and nurturing professional relationships.

Responsibilities

Proactively identify and engage potential clients by visiting local businesses in person.
Manage the full sales cycle, including scheduling meetings, presenting solutions, closing deals, and developing long-term partnerships.
Exceed sales targets through relationship-building and strategic outreach.
Expand the network of local merchants and contribute to business and team growth.
Strengthen client retention, generate referrals, and create new revenue opportunities through proactive engagement.
Manage a portfolio of merchant accounts through regular check-ins, contract renewals, and rate reviews.
Introduce and implement financial services that increase value for existing clients.
Conduct virtual and phone-based account maintenance as needed.
Collaborate across departments to resolve client challenges and maintain seamless service.
Participate in weekly strategy meetings to share progress, address challenges, and refine sales tactics.
Engage in continuous learning, including role-plays to improve sales skills and effectiveness.